NO NO NO !
Now it's come that far. Users already expect to "work" for Microsoft to find their bugs (unpayed!). If a company charges several 100s of $ for an operating system and makes billions of $ with it, I expect it to work. Full stop. If they have to resort to using user-power to find bugs...
I'm so glad Microsoft doesn't build cars or writes software for banks.
Think of this (fiction):
Dear Sir or Madam,
We at Ferrari need your help! Our engineering department has come up with a totally new airbag system. It'd be swell if you accepted our offer to switch your current airbag with our design... To further assist us in improving this product we'd also like to remove you car's breaks.
This is exactly the same misery as with flavored yogurt. Today's kids will chose the artificial stuff over the all natural variants with real fruit. Only because they don't know any better.
Once in the US ( Texas, maybe other places are different ;-) ) my roommate got sight of a commercial:
"... yadda yadda... with real lemon juice and fresh strawberries ... yadda yadda ..."
That's so typical. It should have been:
" .... with fresh lemon juice and REAL strawberries ...."
Microsoft is feeding us with junk food and "we" want to have even more.