Serial Port Menu Grayed Out and Error Message Received on Windows 8

Development Tools IDE 1.x
1

I am using an Arduino Uno and the latest version of the Arduino IDE. I have had no problems until now, which is about a week after I first received the Arduino Uno and downloaded the software. When I upload the 'Blink' Sketch to the Arduino, I receive this error message:

"Serial port 'COM3' not found. Did you select the right one from the Tools > Serial Port menu?"

When I go to this menu, I find that it is grayed out and I cannot access it. I have read other forum posts about similar situations on Windows 7, but they do not solve the problem on Windows 8, which is the OS I am running. I have re-installed the Arduino IDE, but that did not work. The port for the Arduino Uno no longer shows up in the Device Manager, either. It appears that my computer is not recognizing the Uno at all.

I have attached a .txt document with the error message that it copied to my keyboard. Thank you for your help and I can always provide more information if needed.

Troubleshhoting- Error Message.txt (17.5 KB)

2

Does anything happen when you plug and unplug the Arduino?

Does anything show up under device manager after you plug it in?

3

update your Driver.

check in device manager which port being detected . choose appropriate serial comport. I think in your IDE you might see 2 comport , choose other one & upload code.

4

I've faced the same problem. My way to fix it under Windows 8 32-bit.

  1. Go to Device Manager and find device Arduino, marked with ! sign while the Arduino stays within "Other devices";
  2. Select "Delete driver" from popup menu on Arduino item within "Other devices";
  3. Manually update driver and choose the "driver" folder within installed Rduino IDE;
  4. Refresh information within Device Manager.

In my case Arduino dissapeared from "Other devices" and have been moved to "COM and LPT" as "COM3"

After this driver manipulation Arduino IDE saw the board and make menu accessable...

P.S. sorry if any menu item has another caption in your OS. I'm using' Russian Language.