Serial port not found on DUE

Official Hardware Mega Due
1

So, I have program that worked on a previous Arduino DUE.

I downloaded version 1.6.6 of the new software. I downloaded the DUE application for the development environment.

After installation, I went to "Tools-> Board -> Board Manager and I selected "Arduino Sam Boards (32-bits ARM Cortex- M3"

I installed the software.

I then went to Tools-> Board and selected "Arduino Due (Programming Port)".

I rebooted my system.

I then connected the Aduino DUE to my USB port using a "Rocketfish" mini-usb cable. (the board did not come with a programming cable).

The power LED came on and the "L" LED flashed about once a second. The TX and RX LED's did not come on.

I waited a bit to see if the USB driver would load. It did not. I switched to a known good USB port on my computer. It still did not load.

I looked at my "Device manager" and found no Arduino drivers on any of my serial ports or any in the USB Serial Bus controllers menu.

I have a Window 7 64 bit operating system.

My computer is an HP Elitebook 8570.

2

Yes, facing exactly the same problem. It's not about what system you use, I tried on both Mac and PC, same problem. My guess, as a first time user hence might be wrong, is board damage. Let's see if someone more knowledgeable could prove or disprove that.

3

Did you use the installer or the zip file?

The installed version seems to work better. But even with the zip file, you can manually install the drivers.

I assume when you connect the Due to the programming port Windows detects a device has been connected? Did you also try the native port? It is highly unlikely both ports are dead...

Regards,

Graham