I am using the online editor. I deleted sketch A, then I changed another sketch B's name to A's name, and then, the page automatically refreshed, and B's content suddenly becomes A's content, which I have deleted previously, and I have lost all the codes in B!!!
Can this be recovered?
Have pushed this up to the team.
In most cases sketches can be recovered.
Bob.
You may need to Contact support.
They may well require more details to help you further.
(do not post account details here)
ballscrewbob:
Have pushed this up to the team.
In most cases sketches can be recovered.Bob.
Hi Bob,
Thank you for your help, I have recoded almost everything again, so no longer seeking to recover that sketch.
However, I have experimented a few more times with new sketches, and found that this problem occurs every time. Do you know whether this is a known problem or just a new design flaw of the online editor?
Thanks again
There was a bug that affected sketch moves but it was supposed to have been fixed as the reports stopped.
It did not affect all users.
Maybe your case needs a little more investigation.
The best way to escalate this is to use the contact link I gave.
That will give it a little more priority.
Bob.
EDIT.
The post at the top of this forum section has some hints for additional information that may be needed.
I would suggest you add as much of it as possible. (do NOT include account details here)