SKU:TEL0051 with Arduino Uno not send message

Hello

I am new to developing with Arduino,
But I'm doing a project for a university course,

I need to capture the current location and sends it via sms.

For this, I bought a GPS / GPRS / GSM Shield V3.0 (SKU: TEL0051) shield and an Arduino Uno.

I'm powering the Arduino with USB and a 9V supply

I used the examples described in GPS_GPRS_GSM_Module_V3.0__SKU_TEL0051_-DFRobot

But I could not send sms or make calls.
DFRobot lights are on and the Serial Monitor can monitor the correct commands

Anyone know a solution?
Or problem that may be causing this?

Thanks

Someone help me?

Sorry for the poor quality of pictures.

gps is enabled through the gsm AT commands