Software crash when using open or save

My software crashes every time I go to File Open, or File Save. Everything else works, I can program boards, print, open examples, etc. I’ve downloaded the latest Java and USB drivers. Any ideas?

Is something else on the machine being used at the same time as the Arduino IDE, sharing the files?

I’m not sure I follow. I have a printer, bluetooth dongle, logitech wireless mouse, and external harddrive running. I have to shut down bluesoleil to run the arduino software, but that’s it. If you could let me know what to look for I’ll gladly try to find it.

Thanks,
Steve

Just a guess…

Brief Background

Arduino expects all Sketches to be in the “Sketchbook location”. This is just a directory on your computer. I have no idea where the default location is. You can determine the current location by…

  • Start Arduino
  • Click the menu item File then Preferences (or press Ctrl , [Control Key + Comma])
  • Look for “Sketchbook location” in the middle of the dialog box

Things to Check

  • Does the Sketchbook location exist?
  • Is the directory (and subdirectories) read / write from the account you use to run the Arduino IDE?
  • Are there any files in the directory?

If you find a solution to the problem, please report back.

I checked the folder and it does exist. I am the only account and I’m the administrator. It should be noted that it crashes when I hit Browse in the dialog box also. So I figured it might be a problem with Java. I uninstalled Java and everything ran beautifully, all the save, open, browse worked fine. I reinstalled Java with a fresh download from sun.com and it crashes again. Any ideas? It’s listed as Java 6 update 16 in the Add/Remove Programs list.

I suppose I should list some specifics about my computer at this point. I have an Athlon 64 X2 Dual Core 5200+ and I’m running Windows XP 32bit SP3. Here’s the latest error report in the Arduino program folder, I hope it’s ok to post this here:

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d8f0650, pid=3968, tid=1516

JRE version: 6.0_16-b01

Java VM: Java HotSpot™ Client VM (14.2-b01 mixed mode, sharing windows-x86 )

Problematic frame:

C [jvm.dll+0xf0650]

If you would like to submit a bug report, please visit:

http://java.sun.com/webapps/bugreport/crash.jsp

--------------- T H R E A D ---------------

Current thread (0x0f3dfc00): JavaThread “Unknown thread” [_thread_in_vm, id=1516, stack(0x0f240000,0x0f290000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000080

Registers:
EAX=0x0000deab, EBX=0x0ab168b8, ECX=0x00000000, EDX=0x00000000
ESP=0x0f2891b8, EBP=0x00000000, ESI=0x00000000, EDI=0x0f3dfbfc
EIP=0x6d8f0650, EFLAGS=0x00010246

Top of Stack: (sp=0x0f2891b8)
0x0f2891b8: 0f3dfbfc 0ab168b8 0f289208 0f3dfd10
0x0f2891c8: 6d8f07e8 0ab168b8 0f3aa2b8 6d8f12a5
0x0f2891d8: 0f3dfd10 0ab168b8 0f289208 0f3aa2b8
0x0f2891e8: 0f3dfd10 00000000 0fe21463 0f3dfd10
0x0f2891f8: 0f3aa2b8 0f3dfc00 2ab05750 2b3080e8
0x0f289208: 0f289244 127c9e37 0f3dfd10 0f28924c
0x0f289218: 0f289254 0f3e0638 fffffffe 0f289224
0x0f289228: 2ab05750 0f289254 2b305690 00000000

Instructions: (pc=0x6d8f0650)
0x6d8f0640: 53 8b 5c 24 08 55 56 57 8b f1 33 ed 8d 64 24 00
0x6d8f0650: 39 ae 80 00 00 00 75 2c 8b 86 84 00 00 00 3b c5

Stack: [0x0f240000,0x0f290000], sp=0x0f2891b8, free space=292k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [jvm.dll+0xf0650]

[error occurred during error reporting (printing native stack), id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j java.lang.Class.getPrimitiveClass(Ljava/lang/String;)Ljava/lang/Class;+0
j java.lang.Float.()V+2
v ~StubRoutines::call_stub
j java.util.HashMap.(IF)V+56
j java.util.HashMap.(I)V+4
j sun.misc.SoftCache.(I)V+26
j java.lang.Thread.()V+28
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
=>0x0f3dfc00 JavaThread “Unknown thread” [_thread_in_vm, id=1516, stack(0x0f240000,0x0f290000)]

Other Threads:
0x0f403000 VMThread [stack: 0x0ffa0000,0x0fff0000] [id=1852]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 960K, used 17K [0x24b00000, 0x24c00000, 0x24d70000)
eden space 896K, 2% used [0x24b00000, 0x24b047c8, 0x24be0000)
from space 64K, 0% used [0x24be0000, 0x24be0000, 0x24bf0000)
to space 64K, 0% used [0x24bf0000, 0x24bf0000, 0x24c00000)
tenured generation total 4096K, used 0K [0x24d70000, 0x25170000, 0x26b00000)
the space 4096K, 0% used [0x24d70000, 0x24d70000, 0x24d70200, 0x25170000)
compacting perm gen total 12288K, used 4K [0x26b00000, 0x27700000, 0x2ab00000)
the space 12288K, 0% used [0x26b00000, 0x26b01118, 0x26b01200, 0x27700000)
ro space 8192K, 63% used [0x2ab00000, 0x2b019920, 0x2b019a00, 0x2b300000)
rw space 12288K, 53% used [0x2b300000, 0x2b974dd0, 0x2b974e00, 0x2bf00000)

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Arduino\java\bin\javaw.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x60000000 - 0x6003a000 C:\Program Files\BitDefender\BitDefender 2010\Active Virus Control\midas32-v2_55\midas32.dll
0x61000000 - 0x6101f000 C:\Program Files\BitDefender\BitDefender 2010\Active Virus Control\midas32-v2_55\plugin_base.m32
0x67000000 - 0x6703a000 C:\Program Files\BitDefender\BitDefender 2010\Active Virus Control\midas32-v2_55\plugin_nt.m32
0x64000000 - 0x64021000 C:\Program Files\BitDefender\BitDefender 2010\Active Virus Control\midas32-v2_55\plugin_registry.m32
0x62000000 - 0x6202c000 C:\Program Files\BitDefender\BitDefender 2010\Active Virus Control\midas32-v2_55\plugin_extra.m32
0x65000000 - 0x6501a000 C:\Program Files\BitDefender\BitDefender 2010\Active Virus Control\midas32-v2_55\plugin_net.m32
0x63000000 - 0x63048000 C:\Program Files\BitDefender\BitDefender 2010\Active Virus Control\midas32-v2_55\plugin_fragments.m32
0x7c340000 - 0x7c396000 C:\Program Files\Arduino\java\bin\msvcr71.dll
0x6d800000 - 0x6da56000 C:\Program Files\Arduino\java\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x6d280000 - 0x6d288000 C:\Program Files\Arduino\java\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7b0000 - 0x6d7bc000 C:\Program Files\Arduino\java\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files\Arduino\java\bin\java.dll
0x6d7f0000 - 0x6d7ff000 C:\Program Files\Arduino\java\bin\zip.dll
0x6d000000 - 0x6d138000 C:\Program Files\Arduino\java\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x10000000 - 0x1002e000 C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDMH.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x0f6d0000 - 0x0f71c000 C:\Documents and Settings\Steve\Local Settings\Temp\jna24737.tmp
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\shell32.dll
0x6d220000 - 0x6d274000 C:\Program Files\Arduino\java\bin\fontmanager.dll
0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll
0x0f770000 - 0x0f776000 C:\WINDOWS\system32\d3d8thk.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x6d610000 - 0x6d623000 C:\Program Files\Arduino\java\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000 C:\Program Files\Arduino\java\bin\nio.dll
0x0f8d0000 - 0x0f8e2000 C:\Program Files\Arduino\rxtxSerial.dll
0x73d90000 - 0x73db7000 C:\WINDOWS\system32\crtdll.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.DLL
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x16080000 - 0x160a5000 C:\Program Files\Bonjour\mdnsNSP.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\Iphlpapi.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\COMDLG32.DLL
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x6d410000 - 0x6d42c000 C:\Program Files\Java\jre6\bin\jp2iexp.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\wsock32.dll
0x12530000 - 0x127bb000 C:\PROGRA~1\Java\jre6\bin\client\jvm.dll
0x0fcb0000 - 0x0fcbc000 C:\PROGRA~1\Java\jre6\bin\verify.dll
0x0fe20000 - 0x0fe3f000 C:\PROGRA~1\Java\jre6\bin\java.dll
0x6d290000 - 0x6d298000 C:\PROGRA~1\Java\jre6\bin\hpi.dll
0x0fe60000 - 0x0fe6f000 C:\PROGRA~1\Java\jre6\bin\zip.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
java_command:
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\QuickTime\QTSystem;C:\Program Files\Common Files\DivX Shared;C:\Program Files\Arduino\java\bin
USERNAME=Steve
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext

Memory: 4k page, physical 1047724k(543276k free), swap 2520564k(1840388k free)

vm_info: Java HotSpot™ Client VM (14.2-b01) for windows-x86 JRE (1.6.0_16-b01), built on Jul 31 2009 11:26:58 by “java_re” with MS VC++ 7.1

time: Sun Nov 01 15:38:50 2009
elapsed time: 0 seconds

Hi,

I recently adquired an Arduino Duemilenove Board, and when I runned the IDE to try the first examples, guess what?

A lot of time displaying the credits, then error, then IDE appears, but the interaction was very slow. This happens when it didn’t crash.

For solving this erroneous behaviour I ended the process related with BlueSoleil, and now it is OK (I doesn’t crash when open or save)

I’m using an Intel Core 2 Duo 1,88Ghz, 2GB RAM, Nvidia Go7400, Logitech Trackball, Logitech Hub, Pleomax Keyboard, Windows Xp Pro SP3. The only thing that I did for putting it to work was kill the BlueSoleil.exe process.

Cheers,
João Quintas

Thanks for the reply. I had the same problem with it running slow, I have to kill BlueSoleil as well, but unfortunately it doesn’t fix the crash. Th only way I’ve fixed the crash so far is to uninstall Java. I’m sure it’s a problem with my JRE, I’m not smart enough to figure it out though.

Steve

You’re in territory unfamiliar to me so I’m not going to be much help. Just a guess…

PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\QuickTime\QTSystem;C:\Program Files\Common Files\DivX Shared;C:\Program Files\Arduino\java\bin

“C:\Program Files\Arduino\java\bin” seems suspicious to me given this from the error report…

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m

And this is really suspicious…

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Arduino\java\bin\javaw.exe

Is Java running from the Arduino folder or the Java folder?

Anyway, after a fresh boot, try renaming “C:\Program Files\Arduino\java” to “C:\Program Files\Arduino\java_deleteme” then test.

I tried it, and is still crashes. Here is a log of the crash after I renamed C:\Program Files\Arduino\Java

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000, pid=3452, tid=1132

JRE version: 6.0_17-b04

Java VM: Java HotSpot™ Client VM (14.3-b01 mixed mode, sharing windows-x86 )

Problematic frame:

C 0x00000000

If you would like to submit a bug report, please visit:

http://java.sun.com/webapps/bugreport/crash.jsp

The crash happened outside the Java Virtual Machine in native code.

See problematic frame for where to report the bug.

--------------- T H R E A D ---------------

Current thread (0x010c4c00): JavaThread “AWT-Windows” daemon [_thread_in_native, id=1132, stack(0x03b00000,0x03b50000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x03b4f6ec, EBX=0x00000001, ECX=0x0000000a, EDX=0x00000004
ESP=0x03b4f4f8, EBP=0x03b4f530, ESI=0x010c4d10, EDI=0x00009824
EIP=0x00000000, EFLAGS=0x00010283

Top of Stack: (sp=0x03b4f4f8)
0x03b4f4f8: 6d07cc4b 03b4f6ec 6d09bf8c 03b4f6ec
0x03b4f508: 03b4f598 6d09b8e0 00000000 00000000
0x03b4f518: 00000002 010c4d10 03b4f508 03b4f5b4
0x03b4f528: 6d0bf268 ffffffff 03b4f55c 7e418734
0x03b4f538: 00020194 00009824 6d07cc40 03b4f6ec
0x03b4f548: 6d09b8e0 dcbaabcd 00000000 03b4f598
0x03b4f558: 6d09b8e0 03b4f5c4 7e418816 6d09b8e0
0x03b4f568: 00020194 00009824 6d07cc40 03b4f6ec

Instructions: (pc=0x00000000)
0xfffffff0:

Stack: [0x03b00000,0x03b50000], sp=0x03b4f4f8, free space=317k
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x035df000 JavaThread “Thread-5” [_thread_in_native, id=3628, stack(0x04370000,0x043c0000)]
0x01054400 JavaThread “DestroyJavaVM” [_thread_blocked, id=3488, stack(0x01260000,0x012b0000)]
0x03572c00 JavaThread “TimerQueue” daemon [_thread_blocked, id=3616, stack(0x04280000,0x042d0000)]
0x03572800 JavaThread “Image Fetcher 0” daemon [_thread_blocked, id=3612, stack(0x04230000,0x04280000)]
0x0114fc00 JavaThread “AWT-EventQueue-0” [_thread_in_native, id=3568, stack(0x041c0000,0x04210000)]
0x010f3000 JavaThread “AWT-Shutdown” [_thread_blocked, id=3564, stack(0x03ab0000,0x03b00000)]
=>0x010c4c00 JavaThread “AWT-Windows” daemon [_thread_in_native, id=1132, stack(0x03b00000,0x03b50000)]
0x010f5000 JavaThread “Java2D Disposer” daemon [_thread_blocked, id=1684, stack(0x03a60000,0x03ab0000)]
0x010ae000 JavaThread “Low Memory Detector” daemon [_thread_blocked, id=3308, stack(0x039c0000,0x03a10000)]
0x0391f800 JavaThread “CompilerThread0” daemon [_thread_blocked, id=1692, stack(0x03970000,0x039c0000)]
0x0391f400 JavaThread “Signal Dispatcher” daemon [_thread_blocked, id=1652, stack(0x03920000,0x03970000)]
0x0106f000 JavaThread “Finalizer” daemon [_thread_blocked, id=3312, stack(0x034d0000,0x03520000)]
0x0106e800 JavaThread “Reference Handler” daemon [_thread_blocked, id=1268, stack(0x03480000,0x034d0000)]

Other Threads:
0x0106e400 VMThread [stack: 0x03430000,0x03480000] [id=1244]
0x010ae800 WatcherThread [stack: 0x03a10000,0x03a60000] [id=1604]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 9088K, used 7779K [0x1e990000, 0x1f360000, 0x1f360000)
eden space 8128K, 85% used [0x1e990000, 0x1f054da8, 0x1f180000)
from space 960K, 88% used [0x1f270000, 0x1f3441c8, 0x1f360000)
to space 960K, 0% used [0x1f180000, 0x1f180000, 0x1f270000)
tenured generation total 121024K, used 0K [0x1f360000, 0x26990000, 0x26990000)
the space 121024K, 0% used [0x1f360000, 0x1f360000, 0x1f360200, 0x26990000)
compacting perm gen total 12288K, used 1868K [0x26990000, 0x27590000, 0x2a990000)
the space 12288K, 15% used [0x26990000, 0x26b63220, 0x26b63400, 0x27590000)
ro space 8192K, 63% used [0x2a990000, 0x2aea8b20, 0x2aea8c00, 0x2b190000)
rw space 12288K, 53% used [0x2b190000, 0x2b805138, 0x2b805200, 0x2bd90000)

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\javaw.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x5cb70000 - 0x5cb96000 C:\WINDOWS\system32\ShimEng.dll
0x71590000 - 0x71604000 C:\WINDOWS\AppPatch\AcLayers.DLL
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x6f880000 - 0x6fa4a000 C:\WINDOWS\AppPatch\AcGenral.DLL
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UxTheme.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x7c340000 - 0x7c396000 C:\PROGRA~1\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da8b000 C:\PROGRA~1\Java\jre6\bin\client\jvm.dll
0x6d7b0000 - 0x6d7bc000 C:\PROGRA~1\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\PROGRA~1\Java\jre6\bin\java.dll
0x6d290000 - 0x6d298000 C:\PROGRA~1\Java\jre6\bin\hpi.dll
0x6d7f0000 - 0x6d7ff000 C:\PROGRA~1\Java\jre6\bin\zip.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
0x10000000 - 0x1002e000 C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDMH.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll
0x6d610000 - 0x6d623000 C:\Program Files\Java\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x16080000 - 0x160a5000 C:\Program Files\Bonjour\mdnsNSP.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\Iphlpapi.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x04130000 - 0x0417c000 C:\Documents and Settings\Steve\Local Settings\Temp\jna9217660857771135119.tmp
0x6d230000 - 0x6d284000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x6d630000 - 0x6d639000 C:\Program Files\Java\jre6\bin\nio.dll
0x04210000 - 0x04222000 C:\Program Files\Arduino\rxtxSerial.dll
0x73d90000 - 0x73db7000 C:\WINDOWS\system32\crtdll.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\COMDLG32.DLL

VM Arguments:
jvm_args: -Xms128m -Xmx128m
java_command: processing.app.Base
Launcher Type: SUN_STANDARD

Environment Variables:
CLASSPATH=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\QuickTime\QTSystem;C:\Program Files\Common Files\DivX Shared;C:\Program Files\Java\jre6\bin
USERNAME=Steve
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD

--------------- S Y S T E M ---------------

OS: Windows 98 Build 67766446

CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext

Memory: 4k page, physical 1047724k(457096k free), swap 2520724k(1792552k free)

vm_info: Java HotSpot™ Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by “java_re” with MS VC++ 7.1

time: Fri Nov 20 22:46:39 2009
elapsed time: 6 seconds

Thanks for the reply, I hope I can get this fixed one of these days. Unfortunately, I’m in way over my head on this one.

Steve

Unfortunately, I’m in way over my head on this one

So am I!

One more thing seems odd… On my computer (Vista 32) there are no Java directories on the PATH. I doubt it will help but you could try removing “C:\Program Files\Arduino\java\bin” from the PATH.

Other than that, I’m stumped. :-?

SOLVED!!!

From what I can tell, Arduino runs it’s version of Java in Arduino\Java folder by default. When you rename the folder, it ran the other copy I have installed (Version 6 Update 17) from Program Files\Java. In either case, it still kept freezing. I uninstalled Java 6, deleted Arduino, and re-installed Arduino. It didn’t freeze. I re-installed Java 6. It froze. I renamed the Arduino\Java folder, and now it works. Just to make sure, I named it back to the original, and it freezes.

Must be an incompatibility between the bundled version of Java in the Arduino software and the other one I have installed. I don’t get it, but now I can save my code instead of pasting form freakin Notepad. Thanks for all your help everyone, hope this helps out someone else with the same problem. I don’t get why it happened, I have a very generic setup with a honest copy of XP Pro and am running all normal run-of-the-mill software.

Thanks,
Steve

Just wanted to extend my appreciation for your thoughts on this issue. I was getting this error simply by attempting to run the Arduino software on XP Home SP3 on a new Acer Aspire One.

My specific error was:

“The procedure entry point time could not be located in the dynamic link library MSVCR71.dll”

Renaming the java folder inside the Arduino folder was all it took, now it’s working great! ;D

The thanks goes to Coding Badly, I’d never have figured it out myself. Glad it helped!

Steve