[Solved] Arduino Uno Upload Problem

Hi guys,

Recently, I bought a Genuino Starter Kit for learning purposes and I have encountered some issues with it. Hopefully you can help me with it. I have been trying to upload the example sketch called “Blink” into the board but I keep getting errors (please see attached log). Windows detected COM3 as the port for Ardunio/Genuino. I did the loopback test and I was able to get echoes back. So I’m really not sure what’s the issue as I’m pretty new to this 

Below are the info that I have:

OS: Windows 10
Board: Arduino/Genuino Uno
IDE version: 1.6.9
Board Version: 1.6.13

I’ve tried Googling for solutions and looking at the troubleshooting section of the Arduino site but none of them work so far as they gave me the same errors. Below are the steps that I have tried:

  1. Tried using another computer running Windows 7
  2. Used IDE version 1.6.5, 1.6.9 and 1.6.11
  3. I am very sure that I have chosen the board and port correctly under "Tools" in the IDE.
  4. There are no pins connected to 0 and 1.
  5. Updated Java to the latest version.

It'll be great if I can get some advice from the experts here. Thanks!

Genuino Error Log.txt (31.4 KB)

Hi
Are you sure you choose the right port?
Try disconnecting the arduino and see if the port you choose is still there.
And also make sure that you choose the right board

schafon:
Hi
Are you sure you choose the right port?
Try disconnecting the arduino and see if the port you choose is still there.
And also make sure that you choose the right board

Hi, I am very sure they're on the right port. I only have 1 UNO board so I'm also very sure that I chose the right board.

It may be the correct port but is it the correct driver ?
Where did you get your kit ? (add link if possible)

If you search the forum for "stk500_recv(): programmer is not responding" you will find quite a few issues but sometimes the fix is different.

kahzuhira:
Hi guys,

Recently, I bought a Genuino Starter Kit for learning purposes and I have encountered some issues with it. Hopefully you can help me with it. I have been trying to upload the example sketch called “Blink” into the board but I keep getting errors (please see attached log). Windows detected COM3 as the port for Ardunio/Genuino. I did the loopback test and I was able to get echoes back. So I’m really not sure what’s the issue as I’m pretty new to this 

Below are the info that I have:

OS: Windows 10
Board: Arduino/Genuino Uno
IDE version: 1.6.9
Board Version: 1.6.13

I’ve tried Googling for solutions and looking at the troubleshooting section of the Arduino site but none of them work so far as they gave me the same errors. Below are the steps that I have tried:

  1. Tried using another computer running Windows 7
  2. Used IDE version 1.6.5, 1.6.9 and 1.6.11
  3. I am very sure that I have chosen the board and port correctly under "Tools" in the IDE.
  4. There are no pins connected to 0 and 1.
  5. Updated Java to the latest version.

It'll be great if I can get some advice from the experts here. Thanks!

I'm very glad someone else is having this problem. I am in the exact same situation...
I recently acquired a starter kit as well (from this site) and am having the same problem.
I have tried all of the "solutions" I could find online (including all of the ones you listed except installing IDE 1.6.5), both in this forum and otherwise. I am also running windows 10.

Some help would be much appreciated. Would hate to have to ship this back.

Arduino upload error.txt (32.2 KB)

Hi all, thanks for the replies. I have contacted Arduino and my local authorized seller via email and they have confirmed it is a defective board. I got mine exchanged and it is working fine.

I hope it is the case and they change it. I also have the same problem. I'm using MACOS Mavericks though. Huge trouble. I've tried so many reboots, installing FTDI drivers, it's a nightmare. I also bought it very recently (end of July) and I believe it is the board that is defective. I never managed to upload anything (brand new platform) and the programmer not responding keeps spitting on my face. Arduino should support us.

@ aredhell_vlsi

Yours is a different issue and OS and has nothing to do with this thread.

@Ballscrewbob

Ok the OS might not be relevant, besides I am new to this.

However the "stk500_recv(): programmer is not responding" is the same issue I encounter. I never managed to upload anything from the very beginning and I'm trying to figure out with the rest of the people what's going on because nobody gave me substantial feedback on my topic.

@ aredhell_vlsi

The OS is VERY relevant.

Windows 10 has a lot of these particular messages and there are different fixes for it if you look at them but applying a windows fix to a mac is not always likely to work..

"stk500_recv(): programmer is not responding" is a stock error message

The IDE version is also very relevant as some are exceptionally bad releases.

The boards version is also very relevant as there was a recent release that gave a lot of people issues but thanks to one member in particular "Pert" a fix was found and propagated through the forums.

Every little bit of information tells somebody something and that how most fixes etc are sorted out.

That's why most of those who ware better than you or me always ask for such information.

They say "The devil is in the Detail" and with Arduinos that is especially the case.

@aredhell_vlsi:
Did you look at your Arduino, what chip you have on board, FTDI or CH340?
And did you choose the right communication device in the IDE, you should see at least 2-3 different USB connections. Choose the one that has the chip name in its name.