Speech Recognition Engine (new product) issue with Cyberon authentication

[This "Topic" should probably be "Software - Speech Recognition Engine," but that wasn't an option, so I picked the closest one.]

I just purchased the new Speech Recognition Engine for my Nano 33 BLE Sense Rev 2, and have hit a roadblock. I used the Dspotter SDK to get the Serial Number and entered it along with the Voucher number at the link indicated on the product page: https://tool.cyberon.com.tw/ArduinoDSpotterAuth/CFMain.php

This yielded the message below (which I've typed out). (I have not received the emailed files that were indicated):

Review Project

Error: Your board type is Arduino Nano 33 BLE Sense. Your .dsproj file is for unknown. They are not matched. Please check.

Notice:

*Files will be sent to your "Email".
*"Board Type" & "Serial Number" must match your Arduino board.
*Please confirm "Trigger List" & "Command List"
*If everything goes fine, please click "Confirm".

Thanks,
Margaret

Since that is an Arduino Pro product, are you sure that the Nano 33 BLE Sense Rev 2 is intended hardware?

Yes, the Product Page below shows that speech recognition engine can be used with the Nano BLE Sense

Hi @merrimacassistant. Hopefully the forum will be able to provide some assistance, but you are also welcome to contact Arduino support about the problem with your Arduino Speech Recognition Engine voucher registration. You can do that using this form:

https://www.arduino.cc/en/contact-us

Hi @merrimacassistant,

You can try the examples in DSpotterSDK for free first:
https://tool.cyberon.com.tw/ArduinoDSpotterAuth/FDMain.php
Enter the serial number and it will display the free demo license data.
Copy and paste the data into the array in the Cyblicense.h file in the example.

If you want to try out a custom set of commands, you should go to the following pages to create a model:
https://tool.cyberon.com.tw/ArduinoDSpotterAuth/CTMain.php
You can then test that model on your board for free but with limitations.
At the same time, you will receive a dsproj file, which will be used in the later page.

Finally, if you confirm that the model fits your needs.
Then you can go to the link you posted to get the formal version of the model and use the Voucher. The page will ask you to import the dsproj file you received.

Tom

Hi @tom.cyberon ,
I've done exactly what you have suggested and I'm working with the formal model version generated. Great , it work fine.
Now if for the same board I want create a new model can a repeat the above steps or do I've to buy a new vaucher for each model that I want generate ,also if used on the same sn board.?
Thanks Roberto

Hi @bob63 ,

It will need a new voucher.

Before using the voucher, we suggest testing various models on the model configuration page. Once you are certain about the command set to be used in your product prototype, then you can use the voucher to convert the model into the formal version.

Tom

1 Like

Ok , Thanks.

I have tested with my Arduino Nano 33 BLE Sense also producing my trial project with Italian commands. It seems that something went wrong for you during association of the right board and the its serial number. I suggest to repeat the procedure.

As regarding the files received by email, I had to include the new specific license also adding as a new tab the file of the model and the Cyb..license. To avoid a conflict during verification i also had to comment the basic model file included in the original sketch. Now it's all good!. I hope you will solve for you! :+1:

1 Like

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.