Hi @Tinymaxi. The information you find about the green icon color indicating it is running is outdated. Since that time, the color was changed.
The color to indicate it is running is now:
- Windows/Linux/macOS (dark mode): white
- macOS (light mode): black
The statement in the FAQ regarding the gray color indicating the agent is not running is still correct. So as long as the icon is white or black, it is running.
Of course, the fact that you can't upload reliably is still a problem, but it is not related to the lack of green color of the icon.