trouble with tft on due

Hi, first thing first i'm thai person sorry if some words are wrong, next i'm just 12.

Ok, I think you guys know what is arduino due. next is my tft one. It is named " 2.4" TFT LCD Shield "
it was a cheap display. "You know it is thailand" not much arduino community. now i must stop blaming
and talk about it ,XD, now. the tft is just keep white screen allllllll the time.Yes, arduino due is the greatest
choice for display so i came up with it.

so thanks for read this all along.bye