Ultra brand spanking newb question

Feel free to ignore MakerMann and listen to retrolefty.
Retrolefty is on the right track, debug the power situation first, this isn't a software issue.
Where the kit is from is also irrelevant, even knock-offs from china are supposed to work (the exact same way as the 'official' one even), nor does it require a USB 2.0 port.