Try this:
- Start Arduino IDE 1.6.7
- Tools > Board > Boards Manager
- Wait for the downloads to complete
- Click the "Close" button
- Now try Arduino IDE 1.6.12
If that doesn't work do this:
- Start Arduino IDE 1.6.7
- File > Preferences
- Select all text in the box next to "Additional Boards Manager URLs:" and copy it
- Paste it here and I'll take a look at the files at those URLs to see if one has a formatting issue that causes Arduino IDE 1.6.12 to not start.
Ballscrewbob:
C:\Users\yourname\AppData\Local\ArduinoCreateAgent
or
C:\Users\yourname\AppData\Roaming\ArduinoCreateAgent
That should be Arduino15, not ArduinoCreateAgent. ArduinoCreateAgent is for the web based IDE, Create.