Unable to start Arduino software

Help – I have been using the Arduino software for a few years now without any problems. The other day I changed the “preferences” tab to point to a different location on my computer and now I am unable to start the Arduino software. Seeing as I’m unable to start the Arduino software, I’m unable to change the “Preferences back to what it was previously.
When I click on the Desktop ICON, the software starts momentarily then stops and disappears again. I have tried re-installing the software from the latest version to many previous versions all to no avail. I’m using Windows 7 operating system.

Any help would be greatly appreciated

Alfred

Hi waiata,

See my solution in the link below

Regards

Gary

Hi Gary

Thanks for that, yes it looks like the same issue. I have tried a few of the suggestions but at the moment still no joy. However I will pursue it further. Thanks again, will follow your post with interest.

Regards Alfred