Unable to upload DATA to my Arduino UNO

I have Mac - Monterey 12.2.1, and I am using a USB-C hub where I connect the arduino via USB

I thought the problem was in the USB cable so I tried different cables and none if them was working.

This is my arduino where i bought it.

The weird think is, when I connect to the arduino to the mac the PORT does not change so I am not sure if the board is even connected.

When I click on UPLOAD I get this error (board Arduino UNO)

avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 1 of 10: not in sync: resp=0x00
avrdude: stk500_recv(): programmer is not responding
avrdude: stk500_getsync() attempt 2 of 10: not in sync: resp=0x00

When I change the board to MEGA i get this error
avrdude: stk500v2_ReceiveMessage(): timeout

When I click on board info I get this Error
Native serial port cant obtain info

Here is a video that shows the errors

What could be the problem why the arduino is not working?

I had previously used a different Arduino but the chip was Mega and it was working fine. But this one is not communicating with my mac.

Please list EVEYTHING you have tried!

Out of the many things to try, we don't want to waste time asking you to go over things again.

Also, what OS do you have? what do you have plugged in? What actual UNO do you have?
What error do you get?

You seriously expect help based on no information provided?

If it is not the cable, try a different computer, a different Arduino, or a different operator.
:stuck_out_tongue:

OK, post the exact type of Arduino you have, prefferably with a link to where you bought it.
Also, copy the whole upload log with the error, then click the code button here </> and paste the log.
Pictures of the wiring may be helpful too.

:smiley: I have accidentally posted it before I explaned everything. Thought nobody would even see it :smiley:

You don’t have Arduino UNO. What you bought is a freaduino and it is MegaAVR while UNO is AVR. I can’t help you, get genuine board or ask seller for support

OMG I did not realize it I thought thats arduino as they were promoting it on the package. Anyway thank you so much for clarifying. I am new to all of this so its confusing with so many copy cats around. I just ordered this so hope it will work Arduino Starter Kit Multi-language — Arduino Official Store

In the video you have ports for some bluetooth device(s), that's not your board.

That site don't display close-ups of the board, neither they show any useful info.
Check the markings of the two square chips. The one closer to the USB port should say MEGA8U2 or MEGA16U2 - you need a Mac driver for an Arduino UNO. Maybe the IDE comes with these (the Windows version does).
If the chip says CH340, or CP2102/CP2104, or something else, look for a driver for those instead.

The chip in the middle should say MEGA328P, otherwise you will need to find and install a suitable core in the board manager.

Also look at this page for ways to list the connected USB devices in your system. Check which device appears when you connect the board, copy the Vendor ID and Product(device) ID, and search for this combination.

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