Hello,
I can't uninstall Arduino IDE from Windows 7 control panels. I get an error message like: Arduino is still open, close it to uninstall.
The problem is that it's not open anywhere and I keep getting the message even after a fresh reboot.
The entry in Windows is Arduino IDE 2.0.0-rc8
However I also have the most recent version of the IDE which I'd like to keep.
Can you help?
Hi @omaroski . The Arduino IDE developers are tracking this bug here:
opened 05:42PM - 10 Jul 22 UTC
topic: infrastructure
os: windows
type: imperfection
### Describe the problem
When attempting to update, install, or uninstall Ard… uino IDE, an unexpected "**Arduino IDE is running. Click OK to close it.**" dialog appears:
When the user clicks the "**OK**" button, the process fails with an "**Arduino IDE cannot be closed**" dialog:
There is no easy way for the user to pass this point to complete the operation.
### To reproduce
1. Install the arduino-ide_2.0.0-rc8_Windows_64bit.exe linked to by the arduino website
1. When prompted install for all users, not just your user.
1. Attempt an in place upgrade/install of a newer nightly build (I used arduino-ide_nightly-20220710_Windows_64bit).
🐛 When running the installer it will recognize that the IDE is already installed in whichever location it was installed to and say it will be upgraded or reinstalled. It then hangs for a bit on the next progress bar and gives the reported error:
> **Arduino IDE cannot be closed.**
> **Please close it manually and click Retry to continue.**
### Expected behavior
No unfriendly dialogs about closing Arduino IDE during the update, install, uninstall operation. Operations complete successfully.
### Arduino IDE version
2.0.0-rc8
### Operating system
Windows
### Operating system version
Windows 10 Pro 21H2 build 19044.1766
### Additional context
My install was not done to my C drive but my data drive instead.
---
When attempting to run the uninstaller for the RC 8 version it too encounters the same error.
### Issue checklist
- [X] I searched for previous reports in [the issue tracker](https://github.com/arduino/arduino-ide/issues?q=)
- [X] I verified the problem still occurs when using the latest [nightly build](https://github.com/arduino/arduino-ide#nightly-builds)
- [X] My report contains all necessary details
Some workarounds are shared by other users in the discussion at the link above.
I had to uninstall the new IDE but now the old version (2.0.0) prevents to install the 2.0.4 again, there's something malicious about it. What do you suggest?
I just manually deleted the 2.0.0 files and now the most recent version seems to go on with the installation as it should. Let's hope for the best!
No... just your paranoia. Also, Win-7 is no longer supported.
There are bug reports on Win10 too, which paranoia are you talking about?
Most recent version of the IDE works like a charm on Win7
system
October 1, 2023, 7:03pm
7
This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.
