I recently bought a Uno R4 Wifi and I am not able to connect it to Arduino Cloud.
I followed the step indicated : I restarted the Create Agent on my computer.
I reconnected the device to the computer with another USB cable. I even bought a cable while making sure it was great for data transfert, it did not worked.
I tried to reset the device.
Every time it seems the board is not even recognised by my computer.
The "L" LED is lighting up every second, maybe this is the sign of an error ?
Can someone help me, please ?
Hi @mevoytilgen. Please add a forum reply here to tell us which operating system you are using (e.g., "Windows")?
I ask because I would like to give you the appropriate instructions for your operating system.
Hi @ptillisch . Thanks you for the reply. I am using Windows 11.
Please try this troubleshooting procedure and then report your results in a reply on this forum thread:
This procedure is not intended to solve the problem. The purpose is to gather more information.
- Open the Windows Device Manager.
- Select View > Devices by type from the Device Manager menus.
- Open the "View" menu.
- If there is a ✓ to the left of the "Show hidden devices" menu item, click on "Show hidden devices" to disable it.
- Disconnect the USB cable of the Arduino board from your computer.
- Take note of the contents of the "Other devices" and "Ports (COM & LPT)" sections of the Device Manager tree.
- Connect the Arduino board to your computer with a USB cable.
- Select Action > Scan for hardware changes" from the Device Manager menus.
Did you see any new device appear in the Device Manager tree after doing this? If so, please tell us where it is located in the tree and what it is named.
You can repeat steps 5-8 multiple times if you are not sure.