UNO R4 wifi no crypto present

Hi, I have a UNO R4 Wi-Fi and am trying to set up as a device in the Audino Cloud. I get the message 'we were not able to configure your device - no crypto present'. I have tried all the suggestions given along with the message but with no success. Does anyone have any suggestions.

@bobsut72montego what WiFi firmware version you have on your board?

Hi, The WiFi firmware is 0.4.1. However, I seem to have resolved the problem by disconnecting my wireless keyboard and mouse from the computer. Thanks for your help.

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