This is your image:
It seems like you are being redirected to some USA site, where i am lead to an European site (as i am from Europe and i can guess so are pert and Robin2).
I do see the form there.
To the right top corner of your screen, a so called geo locator icon is visible: .
It is second one from the right and i copied the picture into this post, but it's probably invisible to you as the color of it is very close to the background color of the forum.
You might want to try to set your location to Europe and see if that takes you any further.
While sending your message, point to this thread, as the shop people seldom see this forum.
This is the link to this thread:
forum.arduino.cc/index.php?topic=547965.msg1935520