I'm actually in the US. I just happened to have my location set to Europe / Africa in the Arduino Store. I have to check product pages for both locations when I'm requesting documentation fixes because there's this perpetual problem with getting the changes pushed to the product pages for both locations.
When I set my location to America/Asia/Oceania I just get redirected from Arduino Official Store | Boards Shields Kits Accessories to https://store.arduino.cc/usa/store-support, which has the exact same form as my previous screenshot.
Maybe something is going wrong with the redirect for johannag. Please try going directly to:
https://store.arduino.cc/usa/store-support
I don't mean to minimize the problem of emails to official email addresses not being returned in a timely manner.
If I were an educator I would lean towards buying a bunch of Nanos, breadboards, jumper wires, and components with that $2000 and making my own way with the curriculum. I feel that the AVR boards (Uno, Nano, Mega, Leonardo, etc.) would be a better introduction to Arduino than the Arduino 101. However, I'm sure CTC 101 is a great program and the important part is to give the students the opportunity to work with Arduino, via whatever path works best for the educator.
I should mention that, although MAS3 is absolutely correct about the Arduino forum in general not being read by anyone from Arduino, the
Education and Teaching forum section seems to be closely monitored by the Arduino team. If you post there you should get an official response within a couple days. Since this is an issue with a purchase from the store and not even really an education issue yet, it's reasonable to try to contact Store Support since that will be their area of expertise but a member of the Arduino Education team should also be able to connect you to the people running the store.