I have run the diagnose TFT support file, which gives me
MCUFRIEND_kbv version: 3.0.0
Probably a write-only Mega2560 Shield
Try to force ID = 0x9481
PORTRAIT is 320 x 480
Run the examples/graphictest_kbv sketch
All colours, text, directions, rotations, scrolls
should work. If there is a problem, make notes on paper
Post accurate description of problem to Forum
Or post a link to a video (or photos)
The graphictest_kbv sketch gives the following output:
Serial took 0ms to start
ID = 0xD3D3
The screen stays white. The code by default forces the 0x9481.