I have a Arduino UNO R3 that came with a "Creation Crate" "Mood Lamp" kit.
I have been trying everything I can think of to get my laptop to install the drivers but to no avail.
I am using windows 10 on a HP EliteBook 8530P. I have installed Arduino 1.8.15, and plugged in my arduino UNO R3. Windows claimed device installed and was ready to use, but upon going to device manager, I could not find Arduino in COM port section, instead it loads in "other devices" USB-serial, I clicked update drivers, and pointed it at C:\Program Files\Arduino\drivers\ but I got the response "Windows was unable to install your USB-serial, windows could not find driver software for your device. What can I do next?