My new Arduino Uno shows up as 'Unknown device' in device manager and has no drivers installed. When I try to install them mannually I get an error that says: "Windows found drivers for your device but encountered an error while attempting to install them."
There is a picture of the error attached to this post. I've tried using two different cables and two different laptops both running Windows 10. I cannot seem to find a solution online so I thought I'd post it here. The Arduino is box fresh! I have similar issues when trying to install drivers for my Arduino clone, which is why I bought the official one in the first place.
Hope you can help! If you need more information please ask I'm not that familliar with these kinds of problems.
UPDATE: seems to work on an older windows computer (with windows 10) so the problem is not the cable or the board. Maybe it is the ports? (my own computer only has usb 3.0 ports and the older computer has only usb 2.0 ports)