Windows XP crashes

Dear all,

I am running out of ideas with the following problem:

  • I use a Duemilanove
  • I have installed the drivers as described in http://arduino.cc/en/Guide/Windows
  • Duemilanoce shows up in system/hardware/ports as “USB Serial Port” on Com9 with “This device is working properly”
  • Duemilanoce has green power light on and L- LED flickering
    The problem is: Whenever the arduino-application connects to the arduino, windows crashes
  • arduino is plugged in and application starts → bang
  • arduino is unplugged, application starts successfully and stays, plug in arduino- bang

Any idea?

Thanks in advance,

Rainer

When installing the device driver, did you use the latest version?

Can you explain what "windows crashes" means?

"Crash" is a generalized term to describe when something stops working and doesn't really help explain the problem are you using. Does "Windows" lock-up? Do you get a blue screen (if so, what information is given?). Does the Arduino IDE close unexpectedly, again what debug information is given? Does the Arduino IDE "lock-up", what was the last thing displayed before this happened? etc.

Well, the fan stops blowing, the computer shuts down and restarts. All quite pathetic.
:~

Coding Badly asked:

When installing the device driver, did you use the latest version?

Yes, I use the latest version from this package http://arduino.googlecode.com/files/arduino-0022.zip

Rainer

James C4S asked:

“Crash” is a generalized term to describe when something stops working and doesn’t really help explain the problem are you using. Does “Windows” lock-up? Do
you get a blue >screen (if so, what information is given?). Does the Arduino IDE close unexpectedly, again what debug information is given? Does the Arduino
IDE “lock-up”, what was the last thing displayed before this happened? etc.

The computer shuts down and restarts physically.
I haven’t seen any any message or debug information at at all. When windows is back, it ask me whether I want to to send an error report. Is there a way to get usefull information from this crash report?

I forgot to report that I didnt forget to specify the proper “Duemilanove” board in the arduino-application.

Rainer

Yes, I use the latest version from this package

The correct response to my question is “I don’t know.”

Make sure that Search for the best driver in these locations is checked; uncheck Search removable media; check Include this location in the search and browse to the drivers/FTDI USB Drivers directory of the Arduino distribution. (The latest version of the drivers can be found on the FTDI website.) Click next.

Go to Device Manager. Select the Arduino’s serial port. Right-click then click “Update Driver Software”. I suggest “search automatically”. However, to be absolutely certain, download the FTDI drivers (the link is on the Windows Guide web page).

Towarisch: The computer shuts down and restarts physically. I haven't seen any any message or debug information at at all. When windows is back, it ask me whether I want to to send an error report. Is there a way to get usefull information from this crash report?

I forgot to report that I didnt forget to specify the proper "Duemilanove" board in the arduino-application.

Rainer

That's very wrong. Google for "WhoCrashed". That program will easily provide more information about the crash. And if there is no crash report, your machine could be phisically damaged (bad memory, cpu, motherboard, usb ports, etc)

Try another USB lead.

Coding Badly wrote:

Go to Device Manager. Select the Arduino's serial port. Right-click then click "Update Driver Software". I suggest "search automatically". However, to be absolutely certain, download the FTDI drivers (the link is on the Windows Guide web page).

Hm, you are right. The latest version of the drivers from the FDTI webpage solved my problem. Thanks!

You are welcome and thank for the follow-up.

Thank for the follow-up.

An often missed but exceptionally appreciated sensibility.

I am glad to read the problem is solved. I have had other more difficult experiences on this subject. Others who still have problems please see my response in "Re: Mega2560 BlueScreen" http://arduino.cc/forum/index.php/topic,50960.0.html