Wiring of Heating Cartridge + SSR40-DA Relay

Hi,

I would like to know if anyone have any experience with heating cartridges similar to the ones in the picture.

Image:

Product:

Plugging it to Neutral (blue) and Phase (brown) should already make it work, should it not? Do I have a faulty cartridge, or am I doing something utterly wrong? This is the first time I am working with these elements that are usually in industrial applications, and I cannot seem to find good info online.

On a second step I want to control it using a SSR40-DA relay and an Arduino, but I guess that wouldn't be a problem.

Would appreciate kind responses.

Thanks.

500watt in a 80mm*10mm tube should get redhot in seconds, and burn/melt/explode without cooling.
Better test this on a 12volt (or 24volt) supply. Also a lot safer than exposed 230volt wires.
At 12volt, it should draw a little over 100mA, and get slightly warm (~1.25watt).
Leo..