:)RC-Expert, your online radio control expert, is designed to help you get top-quality radio control models delivered right to your door. With our headquarters in Hong Kong, we offer a wide range of model planes, helicopters and tanks at the best available price to customers in different parts of the world. You can purchase the new and latest models in just a few clicks without the expense and hassle of trips to the store. Besides, we feature an exotic variety of products manufactured in different parts of Asia, which you won't be able to get elsewhere. 
SPAM ?
definite spam
I was going to ask the expert some questions but then I saw he was a spambot. ;D
[10.07.2009 9:39:00] Vadim: Order #999000936 (Delivered)
[10.07.2009 9:39:20] Vadim: check your email - cs@rc-expert.com
[10.07.2009 9:40:43] RC-Expert: hi, we have received the photos from u
[10.07.2009 9:41:07] Vadim: not only that you sent non-assembled helli YOU ALSO SENT IT PARTLY BROKEN, DEFECTIVE!!, IT'S REALLY SERIOUS, YOU MUST CHECK IT BEFORE SENDING AND I ALSO TOLD MANY MANY TIMES TO CHECK IT
[10.07.2009 9:41:23] Vadim: you say that its a Post Office's fault that the helli came damaged, but I paid for EMS service delivery? So it's YOUR FAULT because you chose air delivery
[10.07.2009 9:42:14] Vadim: I NEED REFUND TODAY FOR THIS PART!!!This current controller costs in Ukraine $200. i want you to refund my money back for this part, i will buy it here in Ukraine because i need to solve the problem with my client as soon as possible
[10.07.2009 9:44:05] Vadim: when you will send refund????
[10.07.2009 9:45:14] RC-Expert: we are sorry about this case, as for Ukraine the shipping cost is really high that cannot afford. As one of our colleague has sent to you, your country cannot allow such big size of parcels too.
[10.07.2009 9:46:38] Vadim: i say him i need to refund my money or send Pre-assembled!!! IT'S YOUR FAULT!!!!! SEND MY MONEY BACK!!!
[10.07.2009 9:47:17] Vadim: ASKED YOU THIS 3 MILION TIMES AND YOU GIVE ME THIS ANSWER:
[10.07.2009 9:47:24] Vadim: [11.06.2009 9:44:26] RC-Expert: Yes for RTF, it is assembled
[10.07.2009 9:47:29] Vadim: REFUND MONEY TODAY!!!
[10.07.2009 9:47:49] RC-Expert: we are sorry about that, but please understand that we have no method to ship the whole helicopter to you.
[10.07.2009 9:48:05] Vadim: [10 [ch1048][ch1102][ch1083][ch1100] 2009 [ch1075]. 9:47] Vadim: ASKED YOU THIS 3 MILION TIMES AND YOU GIVE ME THIS ANSWER:
<<<
[10.07.2009 9:48:08] RC-Expert: even we afford the EMS cost, the size is not allowed as well
[10.07.2009 9:48:49] RC-Expert: and we have tried our very best to assemble as much as we can
[10.07.2009 9:48:50] Vadim: i told you if you cann't i need to refund my MONEY!!!
[10.07.2009 9:49:05] Vadim: SO IT YOUR FAULT
[10.07.2009 9:49:12] Vadim: I NEED MY MONEY BACK!!!
[10.07.2009 9:49:14] Vadim: NOW
[10.07.2009 9:49:39] Vadim: check email with this!!!
[10.07.2009 9:50:49] Vadim: i will inform all CIS forums about how you work
[10.07.2009 9:51:28] RC-Expert: normally for post office damage cases, we have to wait until the post office damage report before we do compensation. Now for this special case , we could send back relevant parts to you now. maybe could you please make a list of what has damaged? We have only received several pictures on the ESC..how about other parts please?
[10.07.2009 9:52:57] Vadim: I CAN NOT CHECK THIS WITHOUT THIS PART! Did you understand me?
[10.07.2009 9:53:22] Vadim: i think your heli has not only this dammage
[10.07.2009 9:53:44] Vadim: *damage
[10.07.2009 9:53:59] RC-Expert: Sorry I do not understand. Do you mean that you cannot check other parts and send us photos?
[10.07.2009 9:54:59] Vadim: i send you photos i need to refund money, or i will inform bank about your work and PAYAPAL
[10.07.2009 9:55:11] Vadim: *PayPal
[10.07.2009 9:55:37] RC-Expert: but we only receive photos of the esc
[10.07.2009 9:55:46] RC-Expert: how about other parts? May i know how they are damaged please?
[10.07.2009 9:55:47] Vadim: I CAN NOT CHECK HELI WITHOUT THIS PART
[10.07.2009 9:57:12] Vadim: i CANNOT check the whole heli because this part doesn't work
[10.07.2009 9:58:14] Vadim: I NEED TO REFUND!!!
[10.07.2009 9:59:31] RC-Expert: we have checked and make sure that we have shipped all intact and completed parts for our customers. Sorry but without photos we cannot assure that all / some other parts are broken.
For the ESC, we sent out a new and intact one to you. If it was broken when you opened the package, it should have been damaged during the delivery. That was a responsibility from the post office. We hope you would understand this.
[10.07.2009 10:04:38] Vadim: 1) this is spoilage in production was made right in the factory not the Post Office, because when I opened the box everything looked completely fine. So I came to conclusion that you haven't checked it before shipping because if you really had done this part would burn in the heli.
[10.07.2009 10:05:21] Vadim: 2) and I also repeat the 2 time that you chose this Post Office, I PAID FOR EMS DELIVERY
[10.07.2009 10:07:04] Vadim: When you will refund my money or i need to contact PayPal regarding your account?
[10.07.2009 10:10:52] Vadim: hello?
[10.07.2009 10:11:10] RC-Expert: Indeed that sounds weird but there have been some real cases from other customers that the package is totally fine but then the contents inside are broken or damaged
[10.07.2009 10:11:23] RC-Expert: as the parcels are subject to pressing and throwing
[10.07.2009 10:11:43] RC-Expert: so it is common that the contents get damaged before the packaging
[10.07.2009 10:13:21] Vadim: what shipping method did you use to sen me the new ESC?
[10.07.2009 10:13:43] Vadim: i hope this is EMS this time?
[10.07.2009 10:14:46] RC-Expert: but the ESC was opened manually..
[10.07.2009 10:15:00] RC-Expert: and we have assembled the ESC into the helicopter
[10.07.2009 10:15:35] Vadim: [10 [ch1048][ch1102][ch1083][ch1100] 2009 [ch1075]. 10:13] Vadim: what shipping method did you use to sen me the new ESC?
i hope this is EMS this time?
<<<
[10.07.2009 10:16:23] RC-Expert: could you tell me how did you find the ESC was like that?
[10.07.2009 10:16:45] RC-Expert: it should have been assembled into the helicopter. 2 colleagues have checked on that and it was fine
[10.07.2009 10:16:50] Vadim: after turning it on of course
[10.07.2009 10:17:11] RC-Expert: so you mean you turned on the helicopter
[10.07.2009 10:17:12] RC-Expert: ?
[10.07.2009 10:18:08] Vadim: when I tried to start the heli this part burned down
[10.07.2009 10:18:49] RC-Expert: so you mean when you turned on the helicopter, the ESC burnt? How did it happen please?
[10.07.2009 10:19:13] Vadim: ESC usually burns down when the egine is broken or ESC damaged
[10.07.2009 10:19:46] RC-Expert: I understand that. But we would like to know how exactly did it happen
[10.07.2009 10:19:58] Vadim: it started smoking
[10.07.2009 10:21:13] Vadim: hello?
[10.07.2009 10:21:24] RC-Expert: yes sorry we are checking with technicians
[10.07.2009 10:21:32] RC-Expert: a moment please
[10.07.2009 10:22:37] Vadim: ok
[10.07.2009 10:24:58] Vadim: so did you send me the new ESC or not? if yes, than by what shipping method?
[10.07.2009 10:29:02] Vadim: are you there?
[10.07.2009 10:29:25] RC-Expert: yes..pls hang on for 1 second
[10.07.2009 10:33:52] RC-Expert: may I know how was it connected?
[10.07.2009 10:34:35] Vadim: heli or ESC?
[10.07.2009 10:36:24] Vadim: ESC doesn't burn bt itself
[10.07.2009 10:36:34] Vadim: by itself
[10.07.2009 10:39:09] Vadim: hello?? i need asap answer
[10.07.2009 10:39:29] Vadim: what method you use for delivery??????
[10.07.2009 10:39:36] Vadim: I NEED ANSWER NOW!!!!
[10.07.2009 10:39:56] Vadim: I HAVE A LOT OF WORK
[10.07.2009 10:40:25] RC-Expert: as ESC is very easily damaged. when the connection of battery is wrong, the ESC will burn immediately.
[10.07.2009 10:40:32] RC-Expert: We will send back a ESC for you
[10.07.2009 10:42:19] RC-Expert: by fast airmail to you
[10.07.2009 10:42:27] Vadim: if you really had checked this heli you would know that ESC was already turned on when I opened the box
[10.07.2009 10:42:51] RC-Expert: so you mean when you opened the box, the ESC was already turned on?
[10.07.2009 10:43:07] Vadim: 2 sec
[10.07.2009 10:45:27] Vadim: yes it was connected
[10.07.2009 10:46:19] RC-Expert: yes it was connected to the helicoper of course. but you mean it was already turned on?
[10.07.2009 10:46:39] Vadim: no i made a mistake
[10.07.2009 10:46:47] Vadim: connected I meant
[10.07.2009 10:47:44] Vadim: I need this ESC badly, send it to me right this day, will you?
[10.07.2009 10:50:28] RC-Expert: that's ok. we will send it for you
[10.07.2009 10:50:39] RC-Expert: we have xhecked that it is ok
[10.07.2009 10:50:43] RC-Expert: checked
[10.07.2009 10:50:53] Vadim: today? and by EMS
[10.07.2009 11:15:27] RC-Expert: lemme check
[10.07.2009 11:21:18] RC-Expert: we have checked that send the ESC by EMS to Ukraine costs USD50
[10.07.2009 11:21:23] RC-Expert: Would you really like to send it by EMS?
[10.07.2009 11:21:47] Vadim: Yes, we need EMS
[10.07.2009 11:22:16] RC-Expert: so we would need to take extra shipping charge to support this shipment.
[10.07.2009 11:22:20] RC-Expert: would that be ok for you?
[10.07.2009 11:23:08] Vadim: WTF???????????????
[10.07.2009 11:23:38] Vadim: YOU MAKE MISTAKE!!!!
AND YOU WANT EXTRA SHIPPING CHARGE?????
[10.07.2009 11:25:29] Vadim: It you is serious?
[10.07.2009 11:26:13] Vadim: i WILL NEVER BUY IN YOUR SHOP
[10.07.2009 11:26:54] RC-Expert: We could only bear some of the shipping cost. we hope you could understand
[10.07.2009 11:27:19] RC-Expert: the shipping cost is about half price of the ESC. We really cannot afford
[10.07.2009 11:28:05] RC-Expert: when we ship back items to customers, the shipping cost is only about USD5
[10.07.2009 11:28:21] RC-Expert: maybe we bear USD10 out of 50?
[10.07.2009 11:31:43] Vadim: FIRST OF ALL I PAID FOR EMS DELIVERY BUT YOU SENT THIS HELI BY STUPID AIR PARCEL, AND DIDN'T REFUND MY MONEY FOR DELIVERY AND NOW YOU WANT 50$ AGAIN FOR EMS DELIVERY?!
[10.07.2009 11:32:34] RC-Expert: actually in the original order, the shipping cost by Air only is already USD40
[10.07.2009 11:32:47] RC-Expert: it is more than what you have paid for express shipping indeed
[10.07.2009 11:33:36] RC-Expert: no sorry
[10.07.2009 11:33:44] Vadim: i don't care, need EMS and i need it to be sent today
[10.07.2009 11:33:44] RC-Expert: it was over USD7-
[10.07.2009 11:33:45] RC-Expert: 70
[10.07.2009 11:34:01] RC-Expert: We understand you are trying to be fair
[10.07.2009 11:34:31] RC-Expert: but to be fair, please understand that we have paid extra over 60USD in the previous order for the shipping only
[10.07.2009 11:34:31] Vadim: it was your mistake and your trouble, it was 25$ for that time i paid for EMS, it doesn't concern me any more
[10.07.2009 11:36:15] RC-Expert: and we even do not ask you to send back the ESC for us
[10.07.2009 11:36:32] RC-Expert: as we understand that shipping is expensive
[10.07.2009 11:37:04] Vadim: you want me to pay for delivery myself to send burnt ESC back to you?
[10.07.2009 11:39:12] Vadim: i also understand that you try to be fair but what about this: i've been waiting for this heli almost 4 weeks, i paid for EMS but you sent it my air parcel and i also got the damaged heli!!! what about my situation?! ha?!
[10.07.2009 11:40:52] Vadim: and i even don't ask you to refund my money for the heli
[10.07.2009 11:43:46] Vadim: If you send my part through Air Parcel i will post this history log on Radio-Controlled Models Forums with your site URL
[10.07.2009 11:44:51] Vadim: a have a lot of accounts at such forums
[10.07.2009 11:46:25] Vadim: i think you will lose a lot of customers after this
[10.07.2009 11:50:19] RC-Expert: we will send by fast airmail to you
[10.07.2009 11:50:52] Vadim: how fast is it?
[10.07.2009 11:54:43] Vadim: Hello?
[10.07.2009 11:55:53] RC-Expert: we cannot guarantee but we cannot send it by EMS...we are really sorry about this
[10.07.2009 11:56:15] RC-Expert: we already suffer the retail price of this item which is USD118.99
[10.07.2009 11:56:34] RC-Expert: normally for other customers, we will have to ask them to send back the item for factory to check
[10.07.2009 11:57:35] RC-Expert: as you should understand that we do not make it burn. the problem may come from the factory
[10.07.2009 11:58:09] RC-Expert: plus we are not even sure if this is a problem during shipping
[10.07.2009 11:58:19] RC-Expert: we have make our grestest effort
[10.07.2009 11:58:27] RC-Expert: but sending by EMS will really cost us a lot
[10.07.2009 11:59:16] RC-Expert: and I already have to pay for the extra costs ..out of my around USD800 income monthly
[10.07.2009 11:59:32] RC-Expert: please kidnly understand that we are offering the greatest help we could
[10.07.2009 11:59:55] RC-Expert: if all these are ok
[10.07.2009 12:00:02] RC-Expert: we can send it asap within this week
[10.07.2009 12:00:24] Vadim: no it's not!!!
[10.07.2009 12:00:38] Vadim: i need the tracking number today!!!
[10.07.2009 12:02:13] RC-Expert: then we will send it with tracking number to you
[10.07.2009 12:02:28] Vadim: today is friday, the last working day of the week, you must send it today
[10.07.2009 12:03:19] RC-Expert: we can send it tmr morning for this case
[10.07.2009 12:03:30] RC-Expert: as the post office is closed now
[10.07.2009 12:03:46] RC-Expert: so we will send it by the fast airmail to you
[10.07.2009 12:05:16] Vadim: if i don't get the tracking number tomorrow, i will post negative feedback about your site
[10.07.2009 12:05:49] Vadim: at TOP radio-controlled models forums
[10.07.2009 12:07:24] Vadim: You understand me?
[10.07.2009 12:08:43] RC-Expert: the tracking no. is RA871686748HK
to be sent tmr morning
[10.07.2009 12:09:38] Vadim: ok, i will check it tomorrow
[11.07.2009 10:48:14] Vadim: Destination - Puerto Rico ????????????????
[11.07.2009 10:48:26] Vadim: ARE YOU CRAZE???
[11.07.2009 10:48:38] Vadim: http://app3.hongkongpost.com/CGI/mt/genresult.jsp?tracknbr=RA871686748HK
[11.07.2009 10:55:34] Vadim: CRAZY*
[11.07.2009 10:56:32] Vadim: Why did you send my ESC part to Puerto Rico, but I live in Ukraine
[19.08.2009 12:01:39] pillsforbody: When i will get my brushless motor??
[19.08.2009 12:02:00] pillsforbody: give me estimates
[19.08.2009 12:02:14] pillsforbody: time estimates
[19.08.2009 12:02:49] pillsforbody: hello!!!
[19.08.2009 12:04:37] RC-Expert_: we wil send back to them first and get an estimated time for you asap
[19.08.2009 12:06:44] pillsforbody: Ok, if i didn't recieve reply i will make chargeback to this order throught my bank and you will have a lot of problems...then i will post all this info to CIS and USA forums and then inform PayPal
[19.08.2009 12:07:44] pillsforbody: I will wait tracking number during 4-5 days
[19.08.2009 12:09:20] pillsforbody: you understand me?
[12:14:51] pillsforbody: Hi
[12:15:42] pillsforbody: Any news about my brushless motor?
[12:15:59] pillsforbody: When i will get my new brushless motor?
[12:19:15] pillsforbody: Hello!!!
[12:26:34] pillsforbody: ??????
[12:31:10] *** [ch1047][ch1074][ch1086][ch1085][ch1086][ch1082] RC-Expert_, [ch1087][ch1088][ch1086][ch1076][ch1086][ch1083][ch1078][ch1080][ch1090][ch1077][ch1083][ch1100][ch1085][ch1086][ch1089][ch1090][ch1100] 00:00. ***
[12:32:06] *** [ch1047][ch1074][ch1086][ch1085][ch1086][ch1082] [ch1079][ch1072][ch1082][ch1086][ch1085][ch1095][ch1077][ch1085] ***
[12:33:28] pillsforbody: !!!!
[12:50:36] pillsforbody: Hello
[12:50:38] pillsforbody: !!!
This online store didn't reply to my email and ignore contact in online chat and Skype 
I have dealt with the owner, Benny Wong, about 7 years ago, he was a good guy to do business with.
Assuming it is the same person, sorry to see he has fallen to practices like this