Arduino IDE Stuck at loading screen

rohamist · May 29, 2024, 2:03pm

I checked all the forums and did all the things . its not loading
heres the logs:

Arduino IDE 2.3.2
Checking for frontend application configuration customizations. Module path: D:\Users\EXO\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': D:\Users\EXO\AppData\Local\Programs\Arduino IDE\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.3.2" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.35.3" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2024-02-20T10:04:35.814Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.3.2","cliVersion":"0.35.3","buildDate":"2024-02-20T10:04:35.814Z"}
Starting backend process. PID: 8176
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/EXO/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2024-05-29T13:55:50.822Z root INFO Backend Object.initialize: 3.7 ms [Finished 0.665 s after backend start]
2024-05-29T13:55:50.822Z root INFO Backend Object.configure: 2.9 ms [Finished 0.665 s after backend start]
2024-05-29T13:55:50.823Z root INFO Backend s.onStart: 1.5 ms [Finished 0.665 s after backend start]
2024-05-29T13:55:50.823Z root INFO Backend s.configure: 0.3 ms [Finished 0.691 s after backend start]
2024-05-29T13:55:50.824Z root INFO Backend d.onStart: 0.2 ms [Finished 0.691 s after backend start]
2024-05-29T13:55:50.825Z root INFO Backend d.configure: 0.1 ms [Finished 0.691 s after backend start]
2024-05-29T13:55:50.825Z root INFO Backend d.initialize: 25.3 ms [Finished 0.691 s after backend start]
2024-05-29T13:55:50.826Z root INFO Backend c.onStart: 0.2 ms [Finished 0.691 s after backend start]
2024-05-29T13:55:50.826Z root INFO Backend a.configure: 1.2 ms [Finished 0.692 s after backend start]
2024-05-29T13:55:50.828Z config INFO >>> Initializing CLI configuration...
2024-05-29T13:55:50.828Z root INFO Backend c.initialize: 0.6 ms [Finished 0.693 s after backend start]
2024-05-29T13:55:50.828Z root INFO Backend R.onStart: 0.8 ms [Finished 0.693 s after backend start]
2024-05-29T13:55:50.828Z config INFO Loading CLI configuration from c:\Users\EXO\.arduinoIDE\arduino-cli.yaml...
2024-05-29T13:55:50.829Z daemon INFO Starting daemon from D:\Users\EXO\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2024-05-29T13:55:50.829Z root INFO Backend a.initialize: 0.4 ms [Finished 0.694 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend w.onStart: 1.3 ms [Finished 0.695 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend r.configure: 1.9 ms [Finished 0.695 s after backend start]
2024-05-29T13:55:50.829Z discovery-log INFO start
2024-05-29T13:55:50.829Z discovery-log INFO start new deferred
2024-05-29T13:55:50.829Z root INFO Backend d.initialize: 0.5 ms [Finished 0.696 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend y.onStart: 1.9 ms [Finished 0.697 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend r.configure: 1.5 ms [Finished 0.697 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend a.onStart: 0.4 ms [Finished 0.698 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend h.configure: 0.3 ms [Finished 0.698 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend s.configure: 0.2 ms [Finished 0.699 s after backend start]
2024-05-29T13:55:50.829Z root INFO Backend l.configure: 0.0 ms [Finished 0.699 s after backend start]
2024-05-29T13:55:50.831Z root INFO Theia app listening on http://127.0.0.1:53269.
2024-05-29T13:55:50.831Z root INFO Finished starting backend application: 2.4 ms [Finished 0.701 s after backend start]
2024-05-29T13:55:50.987Z root WARN The local plugin referenced by local-dir:/c%3A/Users/EXO/.arduinoIDE/plugins does not exist.
2024-05-29T13:55:50.987Z root WARN The local plugin referenced by local-dir:/c%3A/Users/EXO/.arduinoIDE/extensions does not exist.
2024-05-29T13:55:50.987Z root WARN The local plugin referenced by local-dir:C:\Users\EXO\.arduinoIDE\plugins does not exist.
2024-05-29T13:55:50.992Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\EXO\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\EXO\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\EXO\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
2024-05-29T13:55:50.992Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
2024-05-29T13:55:50.992Z config INFO Loaded the CLI configuration.
2024-05-29T13:55:51.005Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/EXO/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/EXO/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
2024-05-29T13:55:51.005Z config INFO Validating the CLI configuration...
2024-05-29T13:55:51.005Z config INFO The CLI config is valid.
2024-05-29T13:55:51.005Z config INFO <<< Initialized the CLI configuration.
2024-05-29T13:55:51.145Z root INFO Resolve plugins list: 317.1 ms [Finished 1.014 s after backend start]
2024-05-29T13:55:51.208Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Using config file: c:\\Users\\EXO\\.arduinoIDE\\arduino-cli.yaml"
time="2024-05-29T17:25:51+03:30" level=info msg="arduino-cli.exe version 0.35.3"
2024-05-29T13:55:51.208Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Executing `arduino-cli daemon`"
2024-05-29T13:55:51.215Z daemon INFO Daemon is now listening on 127.0.0.1:53270
{"IP":"127.0.0.1","Port":"53270"}
2024-05-29T13:55:51.215Z daemon INFO Daemon is running.
2024-05-29T13:55:51.245Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Checking signature" index="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\package_index.json" signatureFile="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\package_index.json.sig" trusted=true
time="2024-05-29T17:25:51+03:30" level=info msg="Loading hardware from: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages"
2024-05-29T13:55:51.245Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Loading package builtin from: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin"
2024-05-29T13:55:51.245Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Checking existence of 'tools' path: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
time="2024-05-29T17:25:51+03:30" level=info msg="Loading tools from dir: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
2024-05-29T13:55:51.246Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Loaded tool" tool="builtin:ctags@5.8-arduino11"
2024-05-29T13:55:51.246Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Loaded tool" tool="builtin:dfu-discovery@0.1.2"
2024-05-29T13:55:51.246Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Loaded tool" tool="builtin:mdns-discovery@1.0.9"
2024-05-29T13:55:51.246Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Loaded tool" tool="builtin:serial-monitor@0.14.1"
2024-05-29T13:55:51.249Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/serial-discovery/serial-discovery_v1.4.1_Windows_64bit.zip"
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2024-05-29T13:55:53.171Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 331.5 ms [Finished 2.119 s after frontend start]
2024-05-29T13:55:53.176Z root WARN A command editor.action.toggleStickyScroll is already registered.
2024-05-29T13:55:53.457Z root WARN Frontend D.onStart took longer than the expected maximum 100 milliseconds: 202.9 ms [Finished 2.427 s after frontend start]
2024-05-29T13:55:55.634Z daemon INFO time="2024-05-29T17:25:55+03:30" level=info msg="Installing tool" Tool="builtin:serial-discovery@1.4.1"
2024-05-29T13:55:55.635Z daemon INFO time="2024-05-29T17:25:55+03:30" level=warning msg="Cannot install tool" Tool="builtin:serial-discovery@1.4.1" error="checking local archive integrity"
time="2024-05-29T17:25:55+03:30" level=info msg="Loading tools from dir: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
time="2024-05-29T17:25:55+03:30" level=info msg="Loaded tool" tool="builtin:ctags@5.8-arduino11"
time="2024-05-29T17:25:55+03:30" level=info msg="Loaded tool" tool="builtin:dfu-discovery@0.1.2"
2024-05-29T13:55:55.637Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: installing builtin:serial-discovery@1.4.1 tool: Cannot install tool builtin:serial-discovery@1.4.1: checking local archive integrity
2024-05-29T13:55:55.637Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed
2024-05-29T13:55:55.637Z daemon INFO time="2024-05-29T17:25:55+03:30" level=info msg="Loaded tool" tool="builtin:mdns-discovery@1.0.9"
time="2024-05-29T17:25:55+03:30" level=info msg="Loaded tool" tool="builtin:serial-monitor@0.14.1"
time="2024-05-29T17:25:55+03:30" level=info msg="Loading libraries index file" index="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\library_index.json"
2024-05-29T13:55:55.809Z daemon INFO time="2024-05-29T17:25:55+03:30" level=info msg="Adding libraries dir" dir="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\libraries" location=ide
2024-05-29T13:55:55.809Z daemon INFO time="2024-05-29T17:25:55+03:30" level=info msg="Adding libraries dir" dir="C:\\Users\\EXO\\Documents\\Arduino\\libraries" location=user
2024-05-29T13:55:55.814Z root ERROR The primary packages indexes are missing. Running indexes update before initializing the core gRPC client The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed

2024-05-29T13:55:55.814Z daemon INFO time="2024-05-29T17:25:55+03:30" level=info msg="Updating index" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
2024-05-29T13:55:55.815Z daemon INFO time="2024-05-29T17:25:55+03:30" level=info msg="Starting download" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
2024-05-29T13:55:55.816Z root INFO core-client-provider [platform-index] Downloading index: package_index.tar.bz2

2024-05-29T13:55:56.543Z root INFO Deploy plugins list: 317.1 ms [Finished 6.412 s after backend start]
2024-05-29T13:55:57.096Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Checking signature" index="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\package_index.json" signatureFile="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\package_index.json.sig" trusted=true
2024-05-29T13:55:57.097Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Loading hardware from: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages"
2024-05-29T13:55:57.097Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Loading package builtin from: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin"
2024-05-29T13:55:57.097Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Checking existence of 'tools' path: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
time="2024-05-29T17:25:57+03:30" level=info msg="Loading tools from dir: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
2024-05-29T13:55:57.098Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Loaded tool" tool="builtin:ctags@5.8-arduino11"
2024-05-29T13:55:57.098Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Loaded tool" tool="builtin:dfu-discovery@0.1.2"
2024-05-29T13:55:57.098Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Loaded tool" tool="builtin:mdns-discovery@1.0.9"
2024-05-29T13:55:57.098Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Loaded tool" tool="builtin:serial-monitor@0.14.1"
2024-05-29T13:55:57.099Z daemon INFO time="2024-05-29T17:25:57+03:30" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/serial-discovery/serial-discovery_v1.4.1_Windows_64bit.zip"
2024-05-29T13:56:00.386Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: installing builtin:serial-discovery@1.4.1 tool: Cannot install tool builtin:serial-discovery@1.4.1: checking local archive integrity
2024-05-29T13:56:00.386Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Installing tool" Tool="builtin:serial-discovery@1.4.1"
time="2024-05-29T17:26:00+03:30" level=warning msg="Cannot install tool" Tool="builtin:serial-discovery@1.4.1" error="checking local archive integrity"
time="2024-05-29T17:26:00+03:30" level=info msg="Loading tools from dir: C:\\Users\\EXO\\AppData\\Local\\Arduino15\\packages\\builtin\\tools"
2024-05-29T13:56:00.386Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Loaded tool" tool="builtin:ctags@5.8-arduino11"
2024-05-29T13:56:00.387Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Loaded tool" tool="builtin:dfu-discovery@0.1.2"
2024-05-29T13:56:00.387Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Loaded tool" tool="builtin:mdns-discovery@1.0.9"
2024-05-29T13:56:00.387Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Loaded tool" tool="builtin:serial-monitor@0.14.1"
2024-05-29T13:56:00.387Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Loading libraries index file" index="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\library_index.json"
2024-05-29T13:56:00.387Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed
2024-05-29T13:56:00.525Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Adding libraries dir" dir="C:\\Users\\EXO\\AppData\\Local\\Arduino15\\libraries" location=ide
2024-05-29T13:56:00.525Z daemon INFO time="2024-05-29T17:26:00+03:30" level=info msg="Adding libraries dir" dir="C:\\Users\\EXO\\Documents\\Arduino\\libraries" location=user
2024-05-29T13:56:00.526Z root ERROR Uncaught Exception:  Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed

2024-05-29T13:56:00.526Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed

    at D:\Users\EXO\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622877
    at E.evaluateErrorStatus (D:\Users\EXO\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622893)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async a.<anonymous> (D:\Users\EXO\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622563)

it is Driving me creazy for real !

ptillisch · May 30, 2024, 6:00pm

Hi @rohamist.

rohamist:

2024-05-29T13:55:51.249Z daemon INFO time="2024-05-29T17:25:51+03:30" level=info msg="Starting download" url="https://downloads.arduino.cc/discovery/serial-discovery/serial-discovery_v1.4.1_Windows_64bit.zip"

[...]

2024-05-29T13:55:55.637Z root ERROR Detected an error response during the gRPC core client initialization: code: 13, message: installing builtin:serial-discovery@1.4.1 tool: Cannot install tool builtin:serial-discovery@1.4.1: checking local archive integrity
2024-05-29T13:55:55.637Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not installed

serial-discovery is the tool that provides Arduino IDE 2.x with the list of serial ports on your computer. When you start Arduino IDE, it checks to see if this tool is installed, or if a newer version of the tool is available than the installed version. If so, the IDE automatically downloads the tool from Arduino's file server, verifies the integrity of the downloaded file, and installs/updates the tool dependency.

I can see from the logs you shared that the verification of the downloaded file failed. This is unexpected. I just checked and the file on the Arduino download server is just fine. So something happened to the file somewhere between the server and your computer.

It might sometimes happen that random corruption occurs during a download of any file from the Internet. However, Arduino IDE will automatically download a fresh copy of the file if there is a problem with it, so I would not expect such a random corruption to result in this problem occurring persistently over any length of time.

In the past, some similar problems were finally tracked down to the hostile behavior of certain security software/firewall that replaced the content of files it didn't like with a placeholder.

Another hypothesis might be that your hard drive is full and so the download was incomplete (though I have not tested to see whether those conditions would produce this specific error message rather than a more informative one).

I would be happy to take a look at this file to see if I can spot a problem with it. You can attach it to a reply here on the forum thread.

The file is at this path on your computer:

C:\Users\EXO\AppData\Local\Arduino15\staging\packages\serial-discovery_v1.4.1_Windows_64bit.zip

If looking for it with your file manager or command line, note that the AppData folder is hidden by default. On Windows "File Explorer", you can make it visible by opening the "View" menu, then checking the box next to "☐ Hidden items".

You can attach the file to a reply by drag and dropping the file from Windows File Explorer onto a reply, copy/pasting the file, or by clicking the upward pointing arrow icon ("Upload") on the post composer toolbar and then selecting the file from the dialog.

Please let me know if you have any questions or problems while following those instructions.

rohamist · May 31, 2024, 7:11pm

I didn't find any zip file in that path, instead I found a folder named serial-monitor.

I archived that as a zip file

serial-monitor.zip (2.2 MB)

**EDIT
i found the zip file actually
serial-monitor_v0.14.1_Windows_64bit.zip (2.2 MB)

I really need to get this IDE working, I tried working with it on Linux, but I faced some other problems there.

ptillisch · May 31, 2024, 7:57pm

You shared the file serial-monitor_v0.14.1_Windows_64bit.zip. That file is not useful because Arduino IDE didn't experience any problem in installing that tool.

I need the file serial-discovery_v1.4.1_Windows_64bit.zip. Note the "discovery" vs. "monitor" difference.

You should find the file serial-discovery_v1.4.1_Windows_64bit.zip in the same place on your hard drive where you found serial-monitor_v0.14.1_Windows_64bit.zip.

rohamist · June 1, 2024, 11:02am

These are the only files on that path

rohamist · June 1, 2024, 11:23am

Looks like my pc is allergic to Arduino stuff! I tried to run Arduino Create Agent and work with the cloud at least, but as you can guess, it won't open, I run it as administrator, it runs for 5 sec and it closes automatically. I have all my antivirus and firewall fully disabled. Not only that, but I'm just like a naked man in the middle of an Iraqi bazaar waiting for help!

ptillisch · June 1, 2024, 11:41am

OK, I guess it was not saved there due to the corruption.

Did you try starting Arduino IDE while the computer was in that state? If so, is Arduino IDE now able to start up?

Something that might be confusing is that Arduino Create Agent doesn't open a window like a normal application when you start it. It is a tool that runs in the background on your computer to allow Arduino Cloud to interact with the serial port of your Arduino board.

The only expected indication that Arduino Create Agent is running is the presence of an icon.

Do you see the Arduino Create Agent icon in the Windows "notification area"?:

notification area icon screenshot

The color of the icon on your computer might be different than in the graphic above, but it will look like an Arduino logo.

rohamist · June 1, 2024, 12:55pm

Yes , i know a lot of guys working with this IDE around .
It runs on my Ubuntu either but it crashes while downloading esp32 Library.
I tried VPNs , different proxies but neither worked .
I know the Arduino create doesn't have a gui windows , but as I said before, it opens in the tray and closes after a couple seconds .

ptillisch · June 1, 2024, 3:16pm

I'm going to ask you to run Arduino Create Agent from the command line, then post the output in a reply here.

This procedure is not intended to solve the problem. The purpose is to gather more information.

Please do this:

If Arduino Create Agent is running, terminate it by clicking the Arduino icon in the Windows "notification area" and then selecting "Quit Agent" from the menu.
Right click the Windows "Start" button.
A context menu will open.
Select "Search" from the context menu.
The Windows "Start" menu will open with a search field selected.
Type windows powershell ise in the search field.
Select "Windows PowerShell ISE" from the search results.
A "Windows PowerShell ISE" window will open.

Type the following command:

& "$Env:APPDATA\ArduinoCreateAgent\Arduino_Create_Agent.exe" 2>&1 | Out-String -Stream

Press the Enter key.
Arduino Create Agent will now prints some logs to the PowerShell terminal.
Wait until you are sure Arduino Create Agent has finished printing all logs, as indicated by no further output, or the output reaching a state where the same thing is just being printed over and over.
Select Edit > Select All from the Windows PowerShell ISE menus.
All the text in the terminal panel of the window will be selected.
Select Edit > Copy from the Windows PowerShell ISE menus.
This will copy the selected text to the clipboard.
Open a forum reply here by clicking the "Reply" button.
Click the <CODE/> icon on the post composer toolbar.
This will add the forum's code block markup (```) to your reply to make sure the error messages are correctly formatted.
Press the Ctrl+V keyboard shortcut.
This will paste the output into the code block.
Move the cursor outside of the code block markup before you add any additional text to your reply.
Click the "Reply" button to post the output.

Please let me know if you have any questions or problems while following those instructions.

Topic		Replies	Views
IDE hangs on startup: "connectex: A connection attempt failed because the connected party did not properly respond ..." IDE 2.x	6	1994	September 12, 2024
IDE hangs on startup: "connectex: A connection attempt failed because the connected party did not properly respond ..." IDE 2.x	3	15	May 8, 2024
Arduino IDE 2.3.2 endless loading problem [Windows 10]] IDE 2.x	2	312	May 19, 2024
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Arduino IDE Stuck at loading screen

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