Arduino Mega 2560 Driver Error Code 37

Hello,

I have a problem with my new Arduino Boards.
When i want to install the driver, it says:

"Windows cannot initialize the device driver for this hardware. (Code 37)"

I`ve did already a whole system check, "sfc /scannow", fixed all registration errors and so on.

Sometimes it says it has already the newest driver installed, but in this case it still shows V 1.0.0

I've tried the boards at another computer, and there it was working fine.

Do you may have an idea what the problem could be?

Kind Regards
Philipp

Let us know which OS & IDE version you are using.
When you plug is port being detected or not??

I have attached driver package for reference; unzip & instal manually the driver.

The code you mentioning trouble shooting is here below. \

Try with this method. It should work. if didn’t worked put screen shot of the error msg. with device manager

drivers.zip (1.19 MB)

Hello,

just to have a solution for others with the same problem:

My OS was infected by malware. After scanning it several times and removing those software; using sfc /scannow and the windows repair via the windows cd all is working again.

Thanks for you help!

Kind Regards
Philipp