Connection Problem with Arduino Iot Cloud

[iotphy]

Dear all,

I'm a beginner. I am not able to visit the "Sketch" tab properly since 24 hours ago. I can login to Arduino Iot Cloud platform and find the "Thing", however, whenever I press the "Sketch" tab, it shows a blank page.

I restart my computer, use another browser and even use the "private mode", the problem cannot be solved. I'm using the Free plan, is it due to the limit has reach it's maximum capacity?

Thanks!

[gabacca]

I don't think the plan makes a difference. The same thing happens to me quite often. Sometimes the sketch doesn't load at all, sometimes it does on the full Editor faster. I contacted them for this issue but I haven't got a reply yet. I think the whole system is relatively new and they are still working out issues. In short, I suspect we are beta testing it, which seems to happen often these days. I like Arduino so I will give them more time, even if I am on the paid plan

[iotphy]

Thanks for your reply. I like this platform too. Since I used another one a year ago, however, it starts to charge.

[bgbetz]

Yeah, it's awful.

Try using it in the morning to get your device recognized and connected. I've had better luck then - perhaps fewer people are trying to do the same thing you are at that time. Create one variable so the network option becomes available, enter your user/pass for your WiFi and test that - don't bother adding other variables or looking at the Sketch tab or the Open Full Editor (this is a total disaster). Once it shows online, keep that page open, cross your fingers and then try using the Open Full Editor option. If it does, copy the files shown there to your desktop and use them as a template to build from - the only time you'll need to go back to that page is for the Setup tab so you can add variables on the server side. All the code it would normally generate for you, but rarely does, you can write yourself because you have a template of what it looks like (declaring the variables, function names in the header file and the requisite functions at the bottom of the .ino file and so on). Later, you can access the Dashboard (just don't try doing it on your phone, haha!) and create your widgets for your variables. I haven't had any access issues with the Dashboard in my desktop browser - it seems to work regularly. Hope that helps!

[iotphy]

@bgbetz

cross your finger

bgbetz,

Thanks for your suggestion! It seems better these days.

Besides, I would like save the power consumption of my devices. I set delay(90*1000) in the void loop , however, seems connection lost of the MQTT client.

Any better method to save the power consumption?

Thanks for your advice!

void loop() {
  ArduinoCloud.update();
  // Your code here
  e_time=millis()/1000L;
  read();
  delay(d_time*1000);
  
}