Forum hacked? "fabioc84" is moderator

Several of the subforums (Motors, Networking, etc.) now list "fabioc84", a new user with zero posts, as the moderator.

That can't be good.

Ah, now it makes some sense. Email address is from arduino.org. Must be a transfer moderator.

Looks like there are total of three.

Odd. The accounts are "Newbie" instead of "Moderator".

And @fabioc84 is specifically called out as a moderator for only a few sections. The other two are not.

Yet another example of how much simpler life would be if some of the Forum developers were regular contributors to this section of the Forum

...R

Robin2:
Yet another example of how much simpler life would be if some of the Forum developers were regular contributors to this section of the Forum

...R

This doesn't really affect us!

Oh, and by the way, the admins do use this site, combined they have over 30,000 posts on the forums admittedly, maybe not as frequently in this section as 'some' would like, but they do see it. The last few serious posts I have seen them respond very quickly (XSS attack among others) :slight_smile:

pYro_65:
This doesn't really affect us!

But it's a sad state if the moderators were not told of something important (to them) like this. Maybe it's a reflection of the worth the Arduino staff give to the critical but unpaid moderators.

pYro_65:
This doesn't really affect us!

It would if the Forum has been hacked and poses a risk to our PCs or our personal data.

...R

Robin2:
if

That's the keyword here! This was a concern raised by someone who is not privy to the decision making process.

CB made it pretty clear 'if' was not an issue.

The moderators help out a lot removing spam and generally keeping the forums clean. I have a lot of respect for people who are willing to volunteer time.

However, no business model ever has required the decision makers to share, or even run things by the cleaners.

And it is absurd to think that we as simple users of the forum have a right, or expectation to this. Ultimately we get a lot more than what we pay for!

Riva:
But it's a sad state if the moderators were not told of something important (to them) like this.

The only affect so far is @jremington's post. So, by not telling us, we got that.

"Irrelevant" is the accurate adjective.

pYro_65:
And it is absurd to think that we as simple users of the forum have a right, or expectation to this. Ultimately we get a lot more than what we pay for!

Frankly I think the Arduino folk get more value from us than we get from them. Think how much it would cost them if they had to pay staff to answer all the queries here.

And I think it would be a reasonable recognition of our input to have a regular (like daily) input on this section of the Forum from the developers.

And if we leave aside the issue of whether users have a "right" or the Arduino folk have an "obligation" it seems to me that it would simply be good customer relations.

Would you run your own business without any regular interaction with your customers and your customer-support team?

...R

Robin2:
Would you run your own business without any regular interaction with your customers and your customer-support team?

...R

Ok, put it this way:

If you buy a hot-dog, you have a right, and are entitled to ask how you should eat it, just in case mastication is a relatively new concept to you. This might avoid mustard in the eye.

But to demand, simply because you bought a hot-dog, that you should know who they are employing and what their lucrative hot-dog dealings are going to be doing in the future, is nothing short of ludicrous.

On a side note:
If you have forum gripes, improvements, or just plain old-man "this forum grinds my gears" ramblings go to the github page where they belong, and then you can be sure that someone will see it.

pYro_65:
go to the github page where they belong, and then you can be sure that someone will see it.

I'm so glad you brought that up ... you have touched on another of my gripes :slight_smile:

This section is called "Website and Forum". Why should I have to go to another website to make suggestions about this website. That's like Marks and Spencer making you cross the street to another office to make a complaint or get a refund. They don't do that.

...R

Robin2:
I'm so glad you brought that up ... you have touched on another of my gripes :slight_smile:

This section is called "Website and Forum". Why should I have to go to another website to make suggestions about this website. That's like going to Marks and Spencer to complain about Debenhams.

...R

No... Is like going to corporate to complain about one of their chains.

The GitHub tracker came after the "Website and Forum" section. It was created as a space to have logical discussions about issues with the forum, and subsequently, away from all the whinging people that like to complain without actually putting any constructive ideas towards resolving the issues.

It is also watched by the dev's and they receive emails when updates and issues are posted. When an issue is updated by someone, everyone involved in the discussion receives a message in their notifications. Innovation occurs because of necessity. And to have a system that allows proper management of workflow and issues was needed.

You simply choose not to participate. Seriously, you can't expect the admins to use a forum as an issue tracker. There are over 1400 threads here with no logical method of searching and using them effectively. There are many repeated issues, and many good ones lost in the abyss.

You'll find that when a valid issue has surfaced, one of the volunteers like myself actually go to the GitHub page and log the issue there.

You may have edited your post (not the text I quoted though), but my initial sentence still stands :slight_smile:

pYro_65:
Seriously, you can't expect the admins to use a forum as an issue tracker.

Of course I don't. How they track their issues is nothing to do with me, and I hope they have an efficient system that serves their needs.

But tracking issues has nothing whatever to do with picking up comments from their customers. If they get a comment that they want to do something about they can, of course, add it to their issue tracker.

Another possible option would be to remove this Section of the Forum completely and carry out all its business on the Github pages. But as long as this Section is here I will expect the Arduino developers to participate in it.

...R