IDE hangs on startup: "library_index.json: The system cannot find the file specified"

I downloaded arduino IDE 2.3.2 on my windows, but the IDE is not starting, and it just sits there with the arduino logo on the screen, getting enlarged and minimized. Could someone please help me with this?

Here is the console output

Microsoft Windows [Version 10.0.19045.4291]
(c) Microsoft Corporation. All rights reserved.

C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE>".\Arduino IDE.exe"

C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE>
Arduino IDE 2.3.2
Checking for frontend application configuration customizations. Module path: C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\package.json
Setting 'theia.frontend.config.appVersion' application configuration value to: "2.3.2" (type of string)
Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.35.3" (type of string)
Setting 'theia.frontend.config.buildDate' application configuration value to: "2024-02-20T10:04:35.814Z" (type of string)
Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.3.2","cliVersion":"0.35.3","buildDate":"2024-02-20T10:04:35.814Z"}
Starting backend process. PID: 17416
Using browser-only version of superagent in non-browser environment
Configuration directory URI: 'file:///c%3A/Users/CHD1GA/.arduinoIDE'
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2024-04-19T14:21:28.724Z root INFO Backend Object.initialize: 3.5 ms [Finished 0.627 s after backend start]
2024-04-19T14:21:28.725Z root INFO Backend Object.configure: 2.9 ms [Finished 0.628 s after backend start]
2024-04-19T14:21:28.725Z root INFO Backend s.onStart: 1.5 ms [Finished 0.628 s after backend start]
2024-04-19T14:21:28.725Z root INFO Backend s.configure: 0.4 ms [Finished 0.648 s after backend start]
2024-04-19T14:21:28.726Z root INFO Backend d.onStart: 0.3 ms [Finished 0.648 s after backend start]
2024-04-19T14:21:28.727Z root INFO Backend d.configure: 0.2 ms [Finished 0.649 s after backend start]
2024-04-19T14:21:28.728Z root INFO Backend d.initialize: 21.2 ms [Finished 0.649 s after backend start]
2024-04-19T14:21:28.728Z root INFO Backend c.onStart: 0.4 ms [Finished 0.649 s after backend start]
2024-04-19T14:21:28.728Z root INFO Backend a.configure: 1.2 ms [Finished 0.650 s after backend start]
2024-04-19T14:21:28.729Z config INFO >>> Initializing CLI configuration...
2024-04-19T14:21:28.729Z root INFO Backend c.initialize: 0.5 ms [Finished 0.651 s after backend start]
2024-04-19T14:21:28.730Z root INFO Backend R.onStart: 0.7 ms [Finished 0.651 s after backend start]
2024-04-19T14:21:28.730Z config INFO Loading CLI configuration from c:\Users\CHD1GA\.arduinoIDE\arduino-cli.yaml...
2024-04-19T14:21:28.730Z daemon INFO Starting daemon from C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
2024-04-19T14:21:28.730Z root INFO Backend a.initialize: 0.4 ms [Finished 0.652 s after backend start]
2024-04-19T14:21:28.730Z root INFO Backend w.onStart: 1.1 ms [Finished 0.653 s after backend start]
2024-04-19T14:21:28.730Z root INFO Backend r.configure: 1.8 ms [Finished 0.653 s after backend start]
2024-04-19T14:21:28.731Z discovery-log INFO start
2024-04-19T14:21:28.731Z discovery-log INFO start new deferred
2024-04-19T14:21:28.731Z root INFO Backend d.initialize: 0.3 ms [Finished 0.653 s after backend start]
2024-04-19T14:21:28.731Z root INFO Backend y.onStart: 1.7 ms [Finished 0.655 s after backend start]
2024-04-19T14:21:28.731Z root INFO Backend r.configure: 1.4 ms [Finished 0.655 s after backend start]
2024-04-19T14:21:28.731Z root INFO Backend a.onStart: 0.3 ms [Finished 0.656 s after backend start]
2024-04-19T14:21:28.731Z root INFO Backend h.configure: 0.3 ms [Finished 0.656 s after backend start]
2024-04-19T14:21:28.731Z root INFO Backend s.configure: 0.1 ms [Finished 0.656 s after backend start]
2024-04-19T14:21:28.731Z root INFO Backend l.configure: 0.0 ms [Finished 0.656 s after backend start]
2024-04-19T14:21:28.733Z root INFO Theia app listening on http://127.0.0.1:59955.
2024-04-19T14:21:28.734Z root INFO Finished starting backend application: 2.9 ms [Finished 0.659 s after backend start]
2024-04-19T14:21:29.658Z root WARN The local plugin referenced by local-dir:/c%3A/Users/CHD1GA/.arduinoIDE/plugins does not exist.
2024-04-19T14:21:29.658Z root WARN The local plugin referenced by local-dir:/c%3A/Users/CHD1GA/.arduinoIDE/extensions does not exist.
2024-04-19T14:21:29.659Z root WARN The local plugin referenced by local-dir:C:\Users\CHD1GA\.arduinoIDE\plugins does not exist.
2024-04-19T14:21:29.663Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\CHD1GA\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
2024-04-19T14:21:29.663Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
2024-04-19T14:21:29.664Z config INFO Loaded the CLI configuration.
2024-04-19T14:21:29.668Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/CHD1GA/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/CHD1GA/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
2024-04-19T14:21:29.668Z config INFO Validating the CLI configuration...
2024-04-19T14:21:29.668Z config INFO The CLI config is valid.
2024-04-19T14:21:29.668Z config INFO <<< Initialized the CLI configuration.
2024-04-19T14:21:29.681Z root INFO Resolve plugins list: 951.3 ms [Finished 1.606 s after backend start]
2024-04-19T14:21:29.742Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Using config file: c:\\Users\\CHD1GA\\.arduinoIDE\\arduino-cli.yaml"
time="2024-04-19T08:21:29-06:00" level=info msg="arduino-cli.exe version 0.35.3"
time="2024-04-19T08:21:29-06:00" level=info msg="Executing `arduino-cli daemon`"
Daemon is now listening on 127.0.0.1:59958
{"IP":"127.0.0.1","Port":"59958"}
2024-04-19T14:21:29.742Z daemon INFO Daemon is running.
2024-04-19T14:21:29.757Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Updating libraries index"
2024-04-19T14:21:29.766Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-04-19T14:21:29.843Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": dial tcp: lookup downloads.arduino.cc: no such host
2024-04-19T14:21:29.843Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
2024-04-19T14:21:29.844Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
2024-04-19T14:21:29.844Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
2024-04-19T14:21:29.844Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-04-19T14:21:29.847Z root ERROR The primary packages indexes are missing. Running indexes update before initializing the core gRPC client The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.

2024-04-19T14:21:29.848Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Loading hardware from: C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15\\packages"
time="2024-04-19T08:21:29-06:00" level=info msg="Loading libraries index file" index="C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15\\library_index.json"
time="2024-04-19T08:21:29-06:00" level=info msg="Adding libraries dir" dir="C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15\\libraries" location=ide
time="2024-04-19T08:21:29-06:00" level=info msg="Adding libraries dir" dir="C:\\Users\\CHD1GA\\Documents\\Arduino\\libraries" location=user
time="2024-04-19T08:21:29-06:00" level=info msg="Updating libraries index"
2024-04-19T14:21:29.848Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Updating index" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
2024-04-19T14:21:29.895Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Starting download" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
time="2024-04-19T08:21:29-06:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-04-19T14:21:29.896Z root INFO core-client-provider [library-index] Downloading index: library_index.tar.bz2

2024-04-19T14:21:29.896Z root INFO core-client-provider [platform-index] Downloading index: package_index.tar.bz2

2024-04-19T14:21:29.897Z root ERROR Failed to update platform, library indexes. Error: 13 INTERNAL: Some indexes could not be updated.
    at t.callErrorFromStatus (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:763461)
    at Object.onReceiveStatus (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:791078)
    at Object.onReceiveStatus (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:784102)
    at C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:870224
    at process.processTicksAndRejections (node:internal/process/task_queues:77:11)
for call at
    at s.makeServerStreamRequest (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:790845)
    at s.updateIndex (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:855121)
    at C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623733
    at C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:624081
    at new Promise (<anonymous>)
    at E.doUpdateIndex (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:624060)
    at E.updatePlatformIndex (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623705)
    at E.updateIndex (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623073)
    at E.initInstanceWithFallback (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:621317)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
2024-04-19T14:21:29.898Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Updating libraries index"
2024-04-19T14:21:29.902Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
2024-04-19T14:21:29.906Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": dial tcp: lookup downloads.arduino.cc: no such host
2024-04-19T14:21:29.906Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
2024-04-19T14:21:29.907Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
2024-04-19T14:21:29.907Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
2024-04-19T14:21:29.907Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
2024-04-19T14:21:29.907Z root ERROR Uncaught Exception:  Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.

2024-04-19T14:21:29.908Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\CHD1GA\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.

    at C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622877
    at E.evaluateErrorStatus (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622893)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async a.<anonymous> (C:\Users\CHD1GA\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622563)
2024-04-19T14:21:29.913Z daemon INFO time="2024-04-19T08:21:29-06:00" level=info msg="Loading hardware from: C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15\\packages"
time="2024-04-19T08:21:29-06:00" level=info msg="Loading libraries index file" index="C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15\\library_index.json"
time="2024-04-19T08:21:29-06:00" level=info msg="Adding libraries dir" dir="C:\\Users\\CHD1GA\\AppData\\Local\\Arduino15\\libraries" location=ide
time="2024-04-19T08:21:29-06:00" level=info msg="Adding libraries dir" dir="C:\\Users\\CHD1GA\\Documents\\Arduino\\libraries" location=user
2024-04-19T14:21:30.371Z root INFO Deploy plugins list: 951.3 ms [Finished 2.296 s after backend start]
Opening channel for service path '/services/electron-window'.
Opening channel for service path '/services/ide-updater'.
2024-04-19T14:21:30.645Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 135.0 ms [Finished 1.810 s after frontend start]
2024-04-19T14:21:30.645Z root WARN A command editor.action.toggleStickyScroll is already registered.

Perhaps some necessary library files have been missing.

All good now, this has been solved with this information 2.0.0 not loading windows 10 - #6 by ptillisch

1 Like

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.