Tools & Help menu lag in IDE install

I am helping a student set up his dell windows 7 laptop with the Arduino IDE. We have install Arduino 1.0.1 and 1.0.3 several times. The IDE boots up, slowly and the tools and help drop down menus will not open. With out the tools menu we have been unable to upload in sketches to the arduino.

Any ideas?

Try turning Bluetooth off

wow that was easy. Worked like a charm. What we be the cause of the conflict between the bluetooth and the Arduino IDE?

The problem is with one of the DLLs.
Have a look around, there is a fix available.