Adafruit FONA GSM Wont Connect

Hi There,

I am using a Fona addon board with an Arduino Uno to try and upload data to the Adafruit IO. I have been following this tutorial https://learn.adafruit.com/adafruit-io-basics-digital-input/arduino-cellular and have come across an issue where it says that the Fona Failed to turn GPRS On.

Disabling GPRS
---> AT+CIPSHUT
<--- SHUT OK
---> AT+SAPBR=0,1
<--- +CME ERROR: operation not allowed
Enabling GPRS
---> AT+CIPSHUT
<--- SHUT OK
---> AT+CGATT=1
<--- +CME ERROR: unknown
Failed to turn GPRS on

And then it starts the whole process over again. I have compared to code that attempts to connect to GPRS to the test example included in the FONA library and the code looks identical to me.

Does anyone know why I am getting this error?

The code I am using;

/***************************************************
  Adafruit MQTT Library FONA Example
  Designed specifically to work with the Adafruit FONA
  ----> http://www.adafruit.com/products/1946
  ----> http://www.adafruit.com/products/1963
  ----> http://www.adafruit.com/products/2468
  ----> http://www.adafruit.com/products/2542

  These cellular modules use TTL Serial to communicate, 2 pins are
  required to interface.

  Adafruit invests time and resources providing this open source code,
  please support Adafruit and open-source hardware by purchasing
  products from Adafruit!

  Written by Limor Fried/Ladyada for Adafruit Industries.
  Adafruit IO example additions by Todd Treece.
  MIT license, all text above must be included in any redistribution
 ****************************************************/

#include <Adafruit_SleepyDog.h>
#include <SoftwareSerial.h>

 /* #include <Adafruit_SleepyDog.h>
#include <SoftwareSerial.h>
#include "Adafruit_FONA.h"
#include "Adafruit_MQTT.h"
#include "Adafruit_MQTT_FONA.h"
*/


/****************************** Pins ****************************************/
#include <Adafruit_MQTT_FONA.h>
//#include <Adafruit_MQTT_Client.h>
//#include <Adafruit_MQTT_CC3000.h>
#include <Adafruit_MQTT.h>
#include <Adafruit_FONA.h>
#define BUTTON      8
#define FONA_RX     2
#define FONA_TX     3
#define FONA_RST    4
SoftwareSerial fonaSS = SoftwareSerial(FONA_TX, FONA_RX);

Adafruit_FONA fona = Adafruit_FONA(FONA_RST);

/*************************** Cellular APN *************************************/

  // Optionally configure a GPRS APN, username, and password.
  // You might need to do this to access your network's GPRS/data
  // network.  Contact your provider for the exact APN, username,
  // and password values.  Username and password are optional and
  // can be removed, but APN is required.
#define FONA_APN       "payandgo.o2.co.uk"
#define FONA_USERNAME  "payandgo"
#define FONA_PASSWORD  "password"

/************************* Adafruit.io Setup *********************************/

#define AIO_SERVER      "io.adafruit.com"
#define AIO_SERVERPORT  1883
#define AIO_USERNAME    "stevieg"
#define AIO_KEY         "b2107871084a43c7841f4c222fb285a3"

/************ Global State (you don't need to change this!) ******************/

// Store the MQTT server, client ID, username, and password in flash memory.
// This is required for using the Adafruit MQTT library.
const char MQTT_SERVER[] PROGMEM    = AIO_SERVER;
// Set a unique MQTT client ID using the AIO key + the date and time the sketch
// was compiled (so this should be unique across multiple devices for a user,
// alternatively you can manually set this to a GUID or other random value).
const char MQTT_CLIENTID[] PROGMEM  = __TIME__ AIO_USERNAME;
const char MQTT_USERNAME[] PROGMEM  = AIO_USERNAME;
const char MQTT_PASSWORD[] PROGMEM  = AIO_KEY;

// Setup the FONA MQTT class by passing in the FONA class and MQTT server and login details.
Adafruit_MQTT_FONA mqtt(&fona, MQTT_SERVER, AIO_SERVERPORT, MQTT_CLIENTID, MQTT_USERNAME, MQTT_PASSWORD);

// You don't need to change anything below this line!
#define halt(s) { Serial.println(F( s )); while(1);  }

// FONAconnect is a helper function that sets up the FONA and connects to
// the GPRS network. See the fonahelper.cpp tab above for the source!
boolean FONAconnect(const __FlashStringHelper *apn, const __FlashStringHelper *username, const __FlashStringHelper *password);

/****************************** Feeds ***************************************/

// Setup a feed called 'button' for publishing changes.
// Notice MQTT paths for AIO follow the form: <username>/feeds/<feedname>
const char BUTTON_FEED[] PROGMEM = AIO_USERNAME "/feeds/button";
Adafruit_MQTT_Publish button = Adafruit_MQTT_Publish(&mqtt, BUTTON_FEED);

/*************************** Sketch Code ************************************/

// button state
int current = 0;
int last = -1;

void setup() {

  // set button pin as an input
  pinMode(BUTTON, INPUT_PULLUP);

  Serial.begin(115200);

  Serial.println(F("Adafruit IO Example"));

  // Initialise the FONA module
  while (! FONAconnect(F(FONA_APN), F(FONA_USERNAME), F(FONA_PASSWORD)))
    halt("Retrying FONA");

  Serial.println(F("Connected to Cellular!"));

  Watchdog.reset();
  delay(3000);  // wait a few seconds to stabilize connection
  Watchdog.reset();

  // connect to adafruit io
  connect();

}

void loop() {

  // Make sure to reset watchdog every loop iteration!
  Watchdog.reset();

  // ping adafruit io a few times to make sure we remain connected
  if(! mqtt.ping(3)) {
    // reconnect to adafruit io
    if(! mqtt.connected())
      connect();
  }

  // grab the current state of the button
  current = digitalRead(BUTTON);

  // return if the value hasn't changed
  if(current == last)
    return;

  int32_t value = (current == LOW ? 1 : 0);

  // Now we can publish stuff!
  Serial.print(F("\nSending button value: "));
  Serial.print(value);
  Serial.print("... ");

  if (! button.publish(value))
    Serial.println(F("Failed."));
  else
    Serial.println(F("Success!"));

  // save the button state
  last = current;

}

// connect to adafruit io via MQTT
void connect() {

  Serial.print(F("Connecting to Adafruit IO... "));

  int8_t ret, retries = 5;

  while ((ret = mqtt.connect()) != 0) {

    switch (ret) {
      case 1: Serial.println(F("Wrong protocol")); break;
      case 2: Serial.println(F("ID rejected")); break;
      case 3: Serial.println(F("Server unavail")); break;
      case 4: Serial.println(F("Bad user/pass")); break;
      case 5: Serial.println(F("Not authed")); break;
      case 6: Serial.println(F("Failed to subscribe")); break;
      default: Serial.println(F("Connection failed")); break;
    }

    if(ret >= 0)
      mqtt.disconnect();

    retries--;

    if (retries == 0)
      halt("Resetting system");

    Serial.println(F("Retrying connection..."));
    delay(5000);

  }

  Serial.println(F("Adafruit IO Connected!"));

}

FonaHelper Code;

#include <Adafruit_SleepyDog.h>
#include <SoftwareSerial.h>
#include "Adafruit_FONA.h"

#define halt(s) { Serial.println(F( s )); while(1);  }

extern Adafruit_FONA fona;
extern SoftwareSerial fonaSS;

boolean FONAconnect(const __FlashStringHelper *apn, const __FlashStringHelper *username, const __FlashStringHelper *password) {
  Watchdog.reset();

  Serial.println(F("Initializing FONA....(May take 3 seconds)"));
  
  fonaSS.begin(4800); // if you're using software serial
  
  if (! fona.begin(fonaSS)) {           // can also try fona.begin(Serial1) 
    Serial.println(F("Couldn't find FONA"));
    return false;
  }
  fonaSS.println("AT+CMEE=2");
  Serial.println(F("FONA is OK"));
  Watchdog.reset();
  Serial.println(F("Checking for network..."));
  while (fona.getNetworkStatus() != 1) {
   delay(500);
  }

  Watchdog.reset();
  delay(5000);  // wait a few seconds to stabilize connection
  Watchdog.reset();
  
  fona.setGPRSNetworkSettings(apn, username, password);

  Serial.println(F("Disabling GPRS"));
  fona.enableGPRS(false);
  
  Watchdog.reset();
  delay(5000);  // wait a few seconds to stabilize connection
  Watchdog.reset();

  Serial.println(F("Enabling GPRS"));
  if (!fona.enableGPRS(true)) {
    Serial.println(F("Failed to turn GPRS on"));  
    return false;
  }
  Watchdog.reset();

  return true;
}