Hello,
I’m having a problem adding new devices in the cloud.
The Arduino Cloud Agent is running; it’s the most recent version.
When I try to add a new Arduino UNO R4 Minima, the following happens:
Your Agent is ready, You can now close this tab.
When I close this screen, I get a screen with the text “Arduino Cloud Agent missing”, and then I have to reinstall the Cloud Agent again…
So it indicates that the ACA is missing, but in the top right corner you can see that the agent is running.
Here is the content of the config.ini file:
# Type of garbage collection. std = Normal garbage collection allowing system to decide (this has been known to cause a stop the world in the middle of a CNC job which can cause lost responses from the CNC controller and thus stalled jobs. use max instead to solve.), off = let memory grow unbounded (you have to send in the gc command manually to garbage collect or you will run out of RAM eventually), max = Force garbage collection on each recv or send on a serial port (this minimizes stop the world events and thus lost serial responses, but increases CPU usage)
gc = std
# Override the hostname we get from the OS
hostname = iMac-van-Dirk.local
# Regular expression to filter serial port list
regex = usb|acm|com
# show debug logging
v = true
appName = CreateAgent/Stable
updateUrl = https://downloads.arduino.cc/
origins = https://local.arduino.cc:8000
# httpProxy = http://your.proxy:port # Proxy server for HTTP requests
# enable crashreport logging
crashreport = false
# the Arduino Create Agent is able to start automatically after login on macOS (launchd agent)
autostartMacOS = true
installCerts = true
I’m using an iMac with an M1 chip running macOS Tahoe version 26.1.
I have the same issue with an Arduino UNO R4 WiFi.
The browser I’m using is Safari.
I also tried a Windows laptop, but that gives the same problem.