I'm having a similar problem - I have an Elegoo Arduino Super Starter Kit and when I unboxed it everything was ok and mostly functional. I have two problems: the first has always happened ever since I got the kit, and it is that the arduino cloud editor refuses to connect to my board (an Arduino Uno R3), and the second, which started a couple months ago, is that, after experimenting, my board's L LED no longer lights, not even when I press the button. I'm not sure if I burned out the led, because I plugged it into slightly higher power than normal at one point, but the power LED is fine. Can someone tell me how to fix this because my parents will kill me if I have to return or replace it
Oh, also, the serial numbers on my chip are: 35473D ATMEGA328p U 24030G2