The Green infinity -/+ dot pulses but won’t finish loading. Menu bar above loads. Please help?
Running old iMac Early 2009 w/ Mojave 10.11.6
Thanks
Hi @mcreedon. In order to gather more information that might help us to troubleshoot your problem, I'm going to ask you to run the Arduino IDE from the command line, then share the output.
Please do this:
- Open your Applications folder.
- Open Utilities.
- Double-click on "Terminal".
- Type the following command:
"/Applications/Arduino IDE.app/Contents/MacOS/Arduino IDE" - Press Enter
- Wait for the Arduino IDE to finish starting, or failing to start.
If it starts, attempt to open a sketch, or whatever action it is that causes the failure. - Switch back to the terminal window if the Arduino IDE window took the focus.
- Press ⌘+A.
This will select all the text in the terminal window. - Press ⌘+C.
This will copy the selected text to the clipboard. - Open a forum reply here by clicking the Reply button.
- Click the
</>icon on the post composer toolbar.
This will add the forum's code block markup (```) to your reply to make sure the output is correctly formatted.
- Press ⌘+V.
This will paste the output into the code block. - Move the cursor outside of the code block markup before you add any additional text to your reply.
- Click the Reply button to post the output.
Please let me know if you have any questions or problems while following those instructions.
Thank you. The error message was directory not found. I could not cut and paste the error here since the forum will not load ether. It starts to connect then the dots appear and it never loads.
I'm sorry to hear the forum won't load. Please try it again later in case it is a transient issue. I can't proceed with the investigation until I have more information to work with.
I was able t copy the log and have pasted it here.
2022-12-04 11:42:57 Using browser-only version of superagent in non-browser environment
2022-12-04 11:42:57 Configuring to accept webviews on '^.+\.webview\..+$' hostname.
2022-12-04 11:42:57 root INFO Configuration directory URI: 'file:///Users/mark/.theia'
2022-12-04 11:42:57 root INFO Backend Object.initialize: 9.9 ms [Finished 3.141 s after backend start]
2022-12-04 11:42:57 root INFO Backend Object.configure: 8.1 ms [Finished 3.141 s after backend start]
2022-12-04 11:42:57 root INFO Backend MessagingContribution.onStart: 3.5 ms [Finished 3.141 s after backend start]
2022-12-04 11:42:57 root INFO Backend OSBackendApplicationContribution.configure: 0.8 ms [Finished 3.253 s after backend start]
2022-12-04 11:42:57 root INFO Backend DefaultWorkspaceServer.onStart: 0.7 ms [Finished 3.253 s after backend start]
2022-12-04 11:42:57 root INFO Backend LocalizationBackendContribution.configure: 0.3 ms [Finished 3.253 s after backend start]
2022-12-04 11:42:57 root WARN Backend LocalizationBackendContribution.initialize took longer than the expected maximum 50 milliseconds: 112.6 ms [Finished 3.254 s after backend start]
2022-12-04 11:42:57 root INFO Backend TaskBackendApplicationContribution.onStart: 0.6 ms [Finished 3.254 s after backend start]
2022-12-04 11:42:57 root INFO Backend ElectronTokenBackendContribution.configure: 1.7 ms [Finished 3.256 s after backend start]
2022-12-04 11:42:57 root INFO Backend PluginDeployerContribution.initialize: 0.7 ms [Finished 3.256 s after backend start]
2022-12-04 11:42:57 root INFO Backend ConfigServiceImpl.onStart: 1.3 ms [Finished 3.257 s after backend start]
2022-12-04 11:42:57 root INFO Backend WebviewBackendSecurityWarnings.initialize: 0.8 ms [Finished 3.259 s after backend start]
2022-12-04 11:42:57 root INFO Backend ArduinoDaemonImpl.onStart: 1.7 ms [Finished 3.260 s after backend start]
2022-12-04 11:42:57 root INFO Backend NodeFileUploadService.configure: 3.3 ms [Finished 3.261 s after backend start]
2022-12-04 11:42:57 daemon INFO Starting daemon from /Applications/Arduino IDE.app/Contents/Resources/app/node_modules/arduino-ide-extension/build/arduino-cli...
2022-12-04 11:42:57 discovery-log INFO start
2022-12-04 11:42:57 discovery-log INFO start new deferred
2022-12-04 11:42:57 root INFO Backend BoardDiscovery.onStart: 1.4 ms [Finished 3.263 s after backend start]
2022-12-04 11:42:57 root INFO Backend FileDownloadEndpoint.configure: 0.9 ms [Finished 3.263 s after backend start]
2022-12-04 11:42:57 root INFO Backend AuthenticationServiceImpl.onStart: 0.7 ms [Finished 3.265 s after backend start]
2022-12-04 11:42:57 root INFO Backend PluginApiContribution.configure: 0.7 ms [Finished 3.265 s after backend start]
2022-12-04 11:42:57 root INFO Backend HostedPluginReader.configure: 0.3 ms [Finished 3.266 s after backend start]
2022-12-04 11:42:57 root INFO Backend HostedPluginReader.configure: 0.2 ms [Finished 3.266 s after backend start]
2022-12-04 11:42:57 root INFO Backend PlotterBackendContribution.configure: 2.6 ms [Finished 3.269 s after backend start]
2022-12-04 11:42:57 root INFO Theia app listening on http://localhost:49635.
2022-12-04 11:42:57 root INFO Finished starting backend application: 8.8 ms [Finished 3.274 s after backend start]
2022-12-04 11:42:57 root WARN The local plugin referenced by local-dir:/Users/mark/.arduinoIDE/plugins does not exist.
2022-12-04 11:42:57 root WARN The local plugin referenced by local-dir:/Users/mark/.arduinoIDE/extensions does not exist.
2022-12-04 11:42:57 root WARN The local plugin referenced by local-dir:/Users/mark/.arduinoProIDE/plugins does not exist.
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "cortex-debug" to a VS Code extension "cortex-debug@0.3.10" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-arduino-tools" to a VS Code extension "vscode-arduino-tools@0.0.2-beta.5" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-builtin-cpp" to a VS Code extension "cpp@1.52.1" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-builtin-json" to a VS Code extension "json@1.46.1" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-builtin-json-language-features" to a VS Code extension "json-language-features@1.46.1" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-bg" to a VS Code extension "vscode-language-pack-bg@1.48.3" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-cs" to a VS Code extension "vscode-language-pack-cs@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-de" to a VS Code extension "vscode-language-pack-de@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-es" to a VS Code extension "vscode-language-pack-es@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-fr" to a VS Code extension "vscode-language-pack-fr@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-hu" to a VS Code extension "vscode-language-pack-hu@1.48.3" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-it" to a VS Code extension "vscode-language-pack-it@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-ja" to a VS Code extension "vscode-language-pack-ja@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-ko" to a VS Code extension "vscode-language-pack-ko@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-nl" to a VS Code extension "vscode-language-pack-nl@1.48.3" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-pl" to a VS Code extension "vscode-language-pack-pl@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-pt-BR" to a VS Code extension "vscode-language-pack-pt-BR@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-ru" to a VS Code extension "vscode-language-pack-ru@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-tr" to a VS Code extension "vscode-language-pack-tr@1.53.2" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-uk" to a VS Code extension "vscode-language-pack-uk@1.48.3" with engines:
2022-12-04 11:42:57 root INFO PluginTheiaDirectoryHandler: accepting plugin with path
2022-12-04 11:42:57 root INFO Resolved "vscode-language-pack-zh-hans" to a VS Code extension "vscode-language-pack-zh-hans@1.53.2" with engines:
2022-12-04 11:42:57 root INFO Resolve plugins list: 358.9 ms [Finished 3.622 s after backend start]
2022-12-04 11:42:57 root INFO Deployed backend plugin "cortex-debug@0.3.10" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/cortex-debug/extension/dist/extension": 10.5 ms [Finished 3.633 s after backend start]
2022-12-04 11:42:57 root INFO Deployed backend plugin "vscode-arduino-tools@0.0.2-beta.5" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/vscode-arduino-tools/extension/dist/bundle": 13.6 ms [Finished 3.647 s after backend start]
2022-12-04 11:42:58 root INFO Deployed backend plugin "cpp@1.52.1" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/vscode-builtin-cpp/extension": 134.5 ms [Finished 3.782 s after backend start]
2022-12-04 11:42:58 root INFO Deployed backend plugin "json@1.46.1" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/vscode-builtin-json/extension": 129.8 ms [Finished 3.911 s after backend start]
2022-12-04 11:42:58 root INFO Deployed backend plugin "json-language-features@1.46.1" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/vscode-builtin-json-language-features/extension/client/dist/jsonMain": 0.8 ms [Finished 3.912 s after backend start]
2022-12-04 11:42:58 root INFO Deployed backend plugin "vscode-language-pack-bg@1.48.3" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/vscode-language-pack-bg/extension": 290.6 ms [Finished 4.203 s after backend start]
2022-12-04 11:42:59 root INFO Deployed backend plugin "vscode-language-pack-cs@1.53.2" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/vscode-language-pack-cs/extension": 736.2 ms [Finished 4.939 s after backend start]
2022-12-04 11:42:59 root INFO Deployed backend plugin "vscode-language-pack-de@1.53.2" from "/Applications/Arduino IDE.app/Contents/Resources/app/plugins/vscode-language-pack-de/extension": 513.6 ms [Finished 5.453 s after backend start]
2022-12-04 11:42:59 daemon INFO dyld: lazy symbol binding failed: Symbol not found: _clock_gettime
Referenced from: /Applications/Arduino IDE.app/Contents/Resources/app/node_modules/arduino-ide-extension/build/arduino-cli
Expected in: /usr/lib/libSystem.B.dylib
dyld: Symbol not found: _clock_gettime
Referenced from: /Applications/Arduino IDE.app/Contents/Resources/app/node_modules/arduino-ide-extension/build/arduino-cli
Expected in: /usr/lib/libSystem.B.dylib
SIGTRAP: trace trap
PC=0x7fff61222075 m=0 sigcode=1
I was able to run terminal as well here are the results
Last login: Sun Dec 4 15:17:04 on console
Creedons-iMac-2:~ mark$ /Applications/Arduino IDE.app/Contents/MacOs/Arduno IDE
-bash: /Applications/Arduino: No such file or directory
Creedons-iMac-2:~ mark$
Again w/ corrected spelling:
Creedons-iMac-2:~ mark$ /Applications/Arduino IDE.app/Contents/MacOs/Arduino IDE
-bash: /Applications/Arduino: No such file or directory
Creedons-iMac-2:~ mark$
Unfortunately this indicates your macOS version is too old.
If you are not able to upgrade to a newer version, I recommend you to use Arduino IDE 1.8.19. The download links are listed here:
It is not relevant to this problem of having an unsupported macOS version, but you might find it generally useful to know that the cause of this error is that you did not wrap the command in quotes ("). You must do that whenever it contains spaces.
Ah ok I will ry again. Thank you.
Thank you.
You are welcome. I'm glad if I was able to be of assistance.
Best wishes,
Per