The "Arduino IoT Cloud" does not recognize my internet connection, I attach an image where it shows the message that the connection was failed. I have entered my network credentials correctly and successfully added the secret key, even disabled my antivirus.
Any suggestion what to do?
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Ensure that your credentials are correct and remember that both SSID and password are case sensitative.
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The Arduino IoT Cloud uses the following domains and ports, which need to be whitelisted in your firewall.
| Domain | Port |
|---|---|
mqtts-up.iot.arduino.cc |
8884 |
mqtts-sa.iot.arduino.cc |
8883 |
wss.iot.arduino.cc |
8443 |
You will also need to allow NTP access on port 123 UDP for time.arduino.cc.
- If the above doesn't reslove the issue please try the following steps: If your device can't be added or won't connect to IoT Cloud
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