Arduino Micro Not showing in Serial Port

I bought 2 genuine Arduino Micro boards. Brand new.
I'm Running windows 11. The Arduinos appear in devices and printers when I plug them in (Under the section Unspecified but with their name Arduino micro along with their port numbers).
The cable is fine I program my Leonardo with it all the time.
The Arduino micro boards do not appear in the Arduino IDE when I plug them in. I have the latest version of the IDE.
What can I do to make my Arduinos appear in the IDE ports?

And the COM ports don't appear ?

Yes the COM ports don't appear in the IDE. However the COM ports do appear in control panel under devices.

Try the steps below:

  1. Install Arduino IDE 2.0 RC IDE, https://support.arduino.cc/hc/en-us/articles/360019833020-How-to-install-the-Arduino-IDE

  2. install the board’s( Arduino Micro) package core, see https://www.arduino.cc/en/Guide/Cores

  3. Use a good quality data USB cable to connect the board to the computer. Do not use USB 3.0 port or USB hub.

I am having a new problem with this controller now. I Uploaded the code by bootloader burning it to the micro using an UNO. ( here is how for some of you who might be struggling with this: Solution: Arduino Pro Micro (Clone) Port Not Detected – Eldontronics: Electronics Hobbyist . Note you have to get the pins right, the MISO and MOSI pins and so on will differ for every controller)
After the bootload it worked fine. Even the IDE detected the COM port without the UNO. it jumped between port 14 and 17. I uploaded the blink sketch to test the controller and it worked.

Now a new problem appeared. no code will upload. giving me the following error:
avrdude: ser_open(): can't open device "\.\COM17": Access is denied.
There is another pop-up saying: error: FAILED CHIP ERASE.

Hi Dozie. Do you have any advice on the new problem that arose please?
Neither my PC or laptop respond in any form when I plug the Arduino Micro in.
The light on the Arduino comes on but that's it. The Arduino doesn't appear under devices either.
What can I do?

Double tap the reset button fast and check the status of the onboard LED. If the onboard LED fade in and out slowly (pulsating), upload an example sketch (Blink LED) from the IDE to the board. If it works, make sure that you select the right port and board before uploading a sketch.

Try and take note of what is you connected or uploaded to your board that cause this issue.

There is no response no matter how many times I rapidly tap it.

The initial problem started right out of the box. all my other Arduinos work fine, even the Leonardo.
I uploaded an HID sketch and after that the BLINK sketch.

Since you have genuine Arduino Micro boards, contact Arduino Technical Support via https://www.arduino.cc/en/contact-us/ with clear description of what the issue is and what you have tried.

Thanks Dozie. I'll do that.

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