Arduino not showing in the Windows Device Manager even under "Other device"

Hello everybody,

I honnesty did google research and can't find answers to my problem :sob:
My arduino yun is showing neither in the port section of Arduino software or in the Windows Device Manage (even in "Other device").
When I select the "Port COM 1" in the software and send a sketch, it doesn't work and I got the following error :

avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
avrdude: butterfly_recv(): programmer is not responding
Found programmer: Id = "þ"; type = ¸
    Software Version = h.

When I try to upload a sketch from the network port, it does work.

What can I do ?

Thanks a lot !

In Device Manager, show devices by connection and see if there is a serial device under the USB devices

Thanks for your answer ! I tried but I didn't find it

There is no device. It may be the cable or the chip of the USB Serial Port.

THanks a lot ! With another cable it works !