Cloud connection Error

Official Hardware MKR Family MKR WiFi 1010
1

May I know why this error coming?

ArduinoIoTCloudTCP::handle_ConnectMqttBroker could not connect to mqtts-sa.iot.arduino.cc:8883
ArduinoIoTCloudTCP::handle_ConnectMqttBroker 1 connection attempt at tick time 26409
ArduinoIoTCloudTCP::handle_ConnectMqttBroker could not connect to mqtts-sa.iot.arduino.cc:8883
ArduinoIoTCloudTCP::handle_ConnectMqttBroker 2 connection attempt at tick time 47422

2

Check and update the WiFiNINA firmware for your MKR 1010 board, https://support.arduino.cc/hc/en-us/articles/360013896579-Check-and-update-the-firmware-for-WiFiNINA-and-WiFi101 and install the latest Create Agent https://support.arduino.cc/hc/en-us/articles/360014869820-How-to-install-the-Arduino-Create-Agent

3

Thanks a lot, Dozie.
Thank you very much.

1 Like
4

You are welcome. If the suggestion helped you resolve the issue, pls mark the suggested post as solution so that it can be helpful to others.

5

Thank you very much, Sure.

1 Like
6

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