I created a simple relay control sketch and associated Dashboard. All works fine with both the on screen Dashboard and my phone app which is IOS. On my Android tablet however the app screen with the same widgets appear very small and rarely respond when touched. When I click Rearrange Widgets, nothing can be rearranged. Within a few minutes, the app locks up and it says "IoT Remote isn't responding"
I have tried uninstalling and reinstalling the app several times and it is always the same. The Remote that is downloading is checked as the Tablet version and is version 3.72 updated Dec 11/24. The tablet is Android V11.
I could not find anything on line about the app not working properly. Here is a screenshot of the phone where everything works fine and the tablet where the widgets are barely legible and cannot be changed. Any help would be appreciated.
Thank you for reaching out and providing detailed information about the issue. We would like to gather a bit more information to better understand the problem and assist you further.
Could you please let us know the brand of the tablet you are using?
Regarding the dashboard, you mentioned that the widgets appear very small in portrait mode. Do they behave differently when you switch the tablet to landscape mode?
If you prefer, you can open a support ticket through our contact form (https://www.arduino.cc/en/contact-us/) for more in-depth troubleshooting. This will allow our team to directly analyze the situation and assist you further.
Thank you for your prompt response. I just checked the device in landscape mode and in that situation, the widgets are larger and more readable and function but they still cannot be adjusted. When I try to adjust, nothing happens and the app locks up with the same message before. |The device is a MAGCH Model M210.
