Cloud Variables Don't Show Up in 'Thing' Setup Tab

Development Tools Cloud IoT
1

My 'Thing' variables suddenly stopped appearing in the "Setup" tab on the Thing editor Web pages.
The variables exist, and they show up in my sketch configuration as expected, and newly-added ones get added to the sketch as expected, and they are all available to be linked to Dashboard Widgets as expected, but the list on the "Setup" tab of the Thing Editor remains empty.

Any ideas about what might cause this, and how to fix it?

4 Likes
The values collect from the sensor was not show on dashboard live
2

Whew...same thing with me last night. I thought it was just me.

1 Like
3

Wondering if this is something new?

Got some things to get done, and this is concerning.

1 Like
4

I opened the topic hour ago, it could be merged.
https://forum.arduino.cc/t/arduionocloud-crash-again/1240759

1 Like
5

same here, I deleted everything and started all over again but didn't work. Still not showing cloud variables. I hope they fix this ASAP

6

And me too. My dashboards also started behaving badly at the same time yesterday - not updating, or updating with wrong data.
The dashboards work fine in the app, but not in Safari on a desktop Mac.

7

Hello @brebey,

unfortunately, there was an issue with the Arduino systems which caused problems with the Things properties and the Dashboards since yesterday evening (CET). The issue has been solved now and everything should work as expected.

Could you please confirm?

Thanks

8

Thanks for the updates. We're getting much closer!

First, the cloud variable list is back online and shows up as expected, and is editable as expected, so variables can be added/removed correctly now. So that took care of the original topic of this thread.

However, I pulled fresh code from the Cloud down to my PC to work on it, and the download wiped out my "arduino_secrets.h" file.

Also, my dashboard seems to be working fine from my phone via the Arduino Cloud app (Android), but the same dashboard accessed via the Web has problems. I have a read/write boolean variable connected to a Switch widget. When I toggle the switch, my sketch receives the "onChange" event as expect, but the value is always True; it doesn't toggle between 0 and 1 as expected. Performing the same operation from the same dashboard via the Android App does not have this problem; it correctly toggles the value between 0 and 1 with each flip of the switch widget.

Thanks for the help!

9

@colandre , is there any more news on this problem with the Web-based dashboard switch not working?

10

@brebey , there was a degradation on the Dashboards and Widget. You can check the issue here: Arduino Status - Partial degradation on Dashboards web UI

The problem should be fixed now.

11

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.