Compile error: exec: "{runtime.tools.ctags.path}/ctags": file does not exist

I spoke to our technology group - apparently they downloaded to our network and then installed from the network copy. The only desktop with arduino that works is the first one he installed. Any help would be greatly appreciated. I need to have a working arduino IDE working on all desktops in this lab for my classroom aduino lessons and activities.

I teach AP Computer Science, and am having a problem with getting Arduino installed and useable on the desktops in our lab. I have successfully installed and used Arduino on my school assigned laptop and desktops at home (all of which I have some level of admin access to install). To install Arduino on the desktops in our labs at school, I need to request SW installs through our technology department. Arduino was installed and works fine on one desktop, but on others I get compile errors. This is the error I get when I try to compile any of the example sketches:

exec: "{runtime.tools.ctags.path}/ctags": file does not exist

Can anyone provide any insight?

A bunch of people have had IDE 1.6.x problems, including IDE crashes and bizarre compile errors, when they have an old 1.5.x/1.6.x installation. Those problems seem to be caused by out-of-date executables that the new IDE saves outside the IDE installation directory. Perhaps that is what is causing your particular problem. In such cases it appears that the fix is to delete or rename the old "Arduino15" directory and re-install 1.6.x.

On Mac OS X:
/Users/(username)/Library/Arduino15

On Windows:
C:\Users(username)\AppData\Roaming\Arduino15

On Linux:
/home/(username)/.arduino15 (a.k.a. ~/.arduino15)

I don't think this is the problem, the level of arduino is the same on the working machine as well as the non-working machines. I posted the following on another thread (yes I know I should not have created another thread :frowning: )

Re: Special considerations when installing on multiple desktops for classroom use?
#2
Today at 01:39 pm
I'm wondering if it is because I passed along instructions to tech to:

click "Windows ZIP file for non admin install"

That's what I did on my laptop and desktops at home.

Could this problem be the result of not asking our tech group to:

click "Windows Installer" ?

Before I ask the tech group to reinstall on 30 desktops - I would appreciate any/all input.

Thanks so much