Entry Plan and number of dashboards

Hi, I have Entry plan, which limits you to 10 things and unlimited dashboards.
I currently have 10 things, and 7 dashboards.
When I want to add a dashboard, I am unable to create one ('Create' is greyed out) and I am prompted to upgrade my plan, though as I understand it I am allowed unlimited dashboards.
The way around this is to delete a thing and then a new dashboard can be created.
This looks like a bug in the way the plans are supposed to work.
Is there anyone at the Arduino HQ that can help please?
Thank you

Your topic has been moved to a more relevant category of the forum

Thank you. Admittedly, I did struggle as to which category to post this to.

I am also having this issue, however, I am on the free plan (which still has unlimited dashboards).

When I hover over the grayed out CREATE DASHBOARD button, a window appears that states:

Plan limits reached
You have exceeded your plan's quota. Upgrade your plan to regain full access.
UPGRADE PLAN

1 Like

Hi, we've tracked down the issue and it should now be fixed.
Thanks for reporting this!

Gianmarco

excellent, many thanks for sorting this out
Gav

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.