Fail to upload code for my esp 32

hi, i have a problem with my Adafruit esp32 feather, when i try to upload a code i get a python error and i have tried to do a clean reinstall for arduino ide, but it still get the message, my classmates tried it on theirs pc and the code went through, and i cant find the source

Traceback (most recent call last):
File "site-packages\PyInstaller\loader\pyiboot01_bootstrap.py", line 18, in
File "c:\python27\Lib\site-packages\PyInstaller\loader\pyimod03_importers.py", line 664, in install
File "c:\python27\Lib\site-packages\PyInstaller\loader\pyimod03_importers.py", line 224, in init
ImportError: Can't load frozen modules.
Failed to execute script pyiboot01_bootstrap

exit status 0xffffffff

Compilation error: exit status 0xffffffff

Try the following
https://discuss.python.org/t/how-to-unfreeze-frozen-modules/24567

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