Hi,
Ok, so I got the seemingly common hang at startup. The blue screen was 'Video synchronisation' or such - am not worried about that, would just like to get it to open. Got the log from powershell, and it seems files are missing. Have tried reinstalling/rebooting, but nothing helps get past the hang.
> >PS C:\Users\Dave\AppData\Local\Programs\Arduino IDE> I
> Arduino IDE 2.3.2
> Checking for frontend application configuration customizations. Module path: C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\electron-main.js, destination 'package.json': C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\package.json
> Setting 'theia.frontend.config.appVersion' application configuration value to: "2.3.2" (type of string)
> Setting 'theia.frontend.config.cliVersion' application configuration value to: "0.35.3" (type of string)
> Setting 'theia.frontend.config.buildDate' application configuration value to: "2024-02-20T10:04:35.814Z" (type of string)
> Frontend application configuration after modifications: {"applicationName":"Arduino IDE","defaultTheme":{"light":"arduino-theme","dark":"arduino-theme-dark"},"defaultIconTheme":"none","electron":{"windowOptions":{}},"defaultLocale":"","validatePreferencesSchema":false,"preferences":{"window.title":"${rootName}${activeEditorShort}${appName}","files.autoSave":"afterDelay","editor.minimap.enabled":false,"editor.tabSize":2,"editor.scrollBeyondLastLine":false,"editor.quickSuggestions":{"other":false,"comments":false,"strings":false},"editor.maxTokenizationLineLength":500,"editor.bracketPairColorization.enabled":false,"breadcrumbs.enabled":false,"workbench.tree.renderIndentGuides":"none","explorer.compactFolders":false},"appVersion":"2.3.2","cliVersion":"0.35.3","buildDate":"2024-02-20T10:04:35.814Z"}
> Starting backend process. PID: 8284
> Using browser-only version of superagent in non-browser environment
> Configuration directory URI: 'file:///c%3A/Users/Dave/.arduinoIDE'
> Configuring to accept webviews on '^.+\.webview\..+$' hostname.
> 2024-09-20T13:19:32.738Z root INFO Backend Object.initialize: 3.1 ms [Finished 0.470 s after backend start]
> 2024-09-20T13:19:32.738Z root INFO Backend Object.configure: 2.5 ms [Finished 0.470 s after backend start]
> 2024-09-20T13:19:32.738Z root INFO Backend s.onStart: 1.2 ms [Finished 0.470 s after backend start]
> 2024-09-20T13:19:32.739Z root INFO Backend s.configure: 0.2 ms [Finished 0.487 s after backend start]
> 2024-09-20T13:19:32.739Z root INFO Backend d.onStart: 0.2 ms [Finished 0.487 s after backend start]
> 2024-09-20T13:19:32.740Z root INFO Backend d.configure: 0.1 ms [Finished 0.487 s after backend start]
> 2024-09-20T13:19:32.740Z root INFO Backend d.initialize: 17.2 ms [Finished 0.487 s after backend start]
> 2024-09-20T13:19:32.741Z root INFO Backend c.onStart: 0.2 ms [Finished 0.487 s after backend start]
> 2024-09-20T13:19:32.741Z root INFO Backend a.configure: 1.0 ms [Finished 0.488 s after backend start]
> 2024-09-20T13:19:32.742Z config INFO >>> Initializing CLI configuration...
> 2024-09-20T13:19:32.742Z root INFO Backend c.initialize: 0.4 ms [Finished 0.489 s after backend start]
> 2024-09-20T13:19:32.742Z root INFO Backend R.onStart: 0.5 ms [Finished 0.489 s after backend start]
> 2024-09-20T13:19:32.743Z config INFO Loading CLI configuration from c:\Users\Dave\.arduinoIDE\arduino-cli.yaml...
> 2024-09-20T13:19:32.743Z daemon INFO Starting daemon from C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\resources\arduino-cli.exe...
> 2024-09-20T13:19:32.743Z root INFO Backend a.initialize: 0.3 ms [Finished 0.490 s after backend start]
> 2024-09-20T13:19:32.743Z root INFO Backend w.onStart: 0.9 ms [Finished 0.490 s after backend start]
> 2024-09-20T13:19:32.743Z root INFO Backend r.configure: 1.4 ms [Finished 0.490 s after backend start]
> 2024-09-20T13:19:32.743Z discovery-log INFO start
> 2024-09-20T13:19:32.743Z discovery-log INFO start new deferred
> 2024-09-20T13:19:32.743Z root INFO Backend d.initialize: 0.4 ms [Finished 0.491 s after backend start]
> 2024-09-20T13:19:32.744Z root INFO Backend y.onStart: 1.6 ms [Finished 0.492 s after backend start]
> 2024-09-20T13:19:32.744Z root INFO Backend r.configure: 1.3 ms [Finished 0.492 s after backend start]
> 2024-09-20T13:19:32.744Z root INFO Backend a.onStart: 0.3 ms [Finished 0.493 s after backend start]
> 2024-09-20T13:19:32.744Z root INFO Backend h.configure: 0.3 ms [Finished 0.493 s after backend start]
> 2024-09-20T13:19:32.744Z root INFO Backend s.configure: 0.1 ms [Finished 0.493 s after backend start]
> 2024-09-20T13:19:32.744Z root INFO Backend l.configure: 0.0 ms [Finished 0.493 s after backend start]
> 2024-09-20T13:19:32.745Z root INFO Theia app listening on http://127.0.0.1:51068.
> 2024-09-20T13:19:32.746Z root INFO Finished starting backend application: 2.1 ms [Finished 0.495 s after backend start]
> 2024-09-20T13:19:32.873Z root WARN The local plugin referenced by local-dir:/c%3A/Users/Dave/.arduinoIDE/plugins does not exist.
> 2024-09-20T13:19:32.873Z root WARN The local plugin referenced by local-dir:/c%3A/Users/Dave/.arduinoIDE/extensions does not exist.
> 2024-09-20T13:19:32.873Z root WARN The local plugin referenced by local-dir:C:\Users\Dave\.arduinoIDE\plugins does not exist.
> 2024-09-20T13:19:32.880Z config INFO Loaded CLI configuration: {"board_manager":{"additional_urls":[]},"build_cache":{"compilations_before_purge":10,"ttl":"720h0m0s"},"daemon":{"port":"50051"},"directories":{"data":"C:\\Users\\Dave\\AppData\\Local\\Arduino15","downloads":"C:\\Users\\Dave\\AppData\\Local\\Arduino15\\staging","user":"C:\\Users\\Dave\\Documents\\Arduino"},"library":{"enable_unsafe_install":false},"logging":{"file":"","format":"text","level":"info"},"metrics":{"addr":":9090","enabled":true},"output":{"no_color":false},"sketch":{"always_export_binaries":false},"updater":{"enable_notification":true}}
> 2024-09-20T13:19:32.880Z config INFO 'directories.data' and 'directories.user' are set in the CLI configuration model.
> 2024-09-20T13:19:32.880Z config INFO Loaded the CLI configuration.
> 2024-09-20T13:19:32.903Z config INFO Mapped the CLI configuration: {"dataDirUri":"file:///c%3A/Users/Dave/AppData/Local/Arduino15","sketchDirUri":"file:///c%3A/Users/Dave/Documents/Arduino","additionalUrls":[],"network":"none","locale":"en"}
> 2024-09-20T13:19:32.903Z config INFO Validating the CLI configuration...
> 2024-09-20T13:19:32.904Z config INFO The CLI config is valid.
> 2024-09-20T13:19:32.904Z config INFO <<< Initialized the CLI configuration.
> 2024-09-20T13:19:32.911Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Using config file: c:\\Users\\Dave\\.arduinoIDE\\arduino-cli.yaml"
> time="2024-09-20T15:19:32+02:00" level=info msg="arduino-cli.exe version 0.35.3"
> 2024-09-20T13:19:32.911Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Executing `arduino-cli daemon`"
> 2024-09-20T13:19:32.915Z daemon INFO Daemon is now listening on 127.0.0.1:51069
> {"IP":"127.0.0.1","Port":"51069"}
> 2024-09-20T13:19:32.915Z daemon INFO Daemon is running.
> 2024-09-20T13:19:32.925Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Updating libraries index"
> 2024-09-20T13:19:32.926Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
> 2024-09-20T13:19:32.929Z root INFO Resolve plugins list: 186.1 ms [Finished 0.678 s after backend start]
> 2024-09-20T13:19:32.974Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": dial tcp 104.18.10.21:443: connectex: An attempt was made to access a socket in a way forbidden by its access permissions.
> 2024-09-20T13:19:32.974Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\Dave\AppData\Local\Arduino15\package_index.json: open C:\Users\Dave\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
> 2024-09-20T13:19:32.974Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
> 2024-09-20T13:19:32.974Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
> 2024-09-20T13:19:32.974Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\Dave\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
> 2024-09-20T13:19:32.977Z root ERROR The primary packages indexes are missing. Running indexes update before initializing the core gRPC client The index of the cores and libraries must be updated before initializing the core gRPC client.
> The following problems were detected during the gRPC client initialization:
> [platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\Dave\AppData\Local\Arduino15\package_index.json: open C:\Users\Dave\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
> [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
> [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
> [library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\Dave\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
>
> 2024-09-20T13:19:32.978Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Loading hardware from: C:\\Users\\Dave\\AppData\\Local\\Arduino15\\packages"
> time="2024-09-20T15:19:32+02:00" level=info msg="Loading libraries index file" index="C:\\Users\\Dave\\AppData\\Local\\Arduino15\\library_index.json"
> time="2024-09-20T15:19:32+02:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Dave\\AppData\\Local\\Arduino15\\libraries" location=ide
> time="2024-09-20T15:19:32+02:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Dave\\Documents\\Arduino\\libraries" location=user
> time="2024-09-20T15:19:32+02:00" level=info msg="Updating libraries index"
> 2024-09-20T13:19:32.978Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Updating index" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
> 2024-09-20T13:19:32.979Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Starting download" url="https://downloads.arduino.cc/packages/package_index.tar.bz2"
> time="2024-09-20T15:19:32+02:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
> 2024-09-20T13:19:32.979Z root INFO core-client-provider [platform-index] Downloading index: package_index.tar.bz2
>
> 2024-09-20T13:19:32.980Z root INFO core-client-provider [library-index] Downloading index: library_index.tar.bz2
>
> 2024-09-20T13:19:32.980Z root ERROR Failed to update platform, library indexes. Error: 13 INTERNAL: Some indexes could not be updated.
> at t.callErrorFromStatus (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:763461)
> at Object.onReceiveStatus (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:791078)
> at Object.onReceiveStatus (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:784102)
> at C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:870224
> at process.processTicksAndRejections (node:internal/process/task_queues:77:11)
> for call at
> at s.makeServerStreamRequest (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:790845)
> at s.updateIndex (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:855121)
> at C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623733
> at C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:624081
> at new Promise (<anonymous>)
> at E.doUpdateIndex (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:624060)
> at E.updatePlatformIndex (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623705)
> at E.updateIndex (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:623073)
> at E.initInstanceWithFallback (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:621317)
> at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
> 2024-09-20T13:19:32.981Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Updating libraries index"
> 2024-09-20T13:19:32.982Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"
> 2024-09-20T13:19:32.983Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": dial tcp 104.18.10.21:443: connectex: An attempt was made to access a socket in a way forbidden by its access permissions.
> 2024-09-20T13:19:32.983Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\Dave\AppData\Local\Arduino15\package_index.json: open C:\Users\Dave\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
> 2024-09-20T13:19:32.983Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Loading hardware from: C:\\Users\\Dave\\AppData\\Local\\Arduino15\\packages"
> 2024-09-20T13:19:32.983Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Loading libraries index file" index="C:\\Users\\Dave\\AppData\\Local\\Arduino15\\library_index.json"
> 2024-09-20T13:19:32.983Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
> 2024-09-20T13:19:32.983Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
> 2024-09-20T13:19:32.984Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\Dave\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
> 2024-09-20T13:19:32.984Z daemon INFO time="2024-09-20T15:19:32+02:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Dave\\AppData\\Local\\Arduino15\\libraries" location=ide
> time="2024-09-20T15:19:32+02:00" level=info msg="Adding libraries dir" dir="C:\\Users\\Dave\\Documents\\Arduino\\libraries" location=user
> 2024-09-20T13:19:32.984Z root ERROR Uncaught Exception: Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
> The following problems were detected during the gRPC client initialization:
> [platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\Dave\AppData\Local\Arduino15\package_index.json: open C:\Users\Dave\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
> [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
> [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
> [library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\Dave\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
>
> 2024-09-20T13:19:32.985Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
> The following problems were detected during the gRPC client initialization:
> [platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\Dave\AppData\Local\Arduino15\package_index.json: open C:\Users\Dave\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
> [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
> [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
> [library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\Dave\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
>
> at C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622877
> at E.evaluateErrorStatus (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622893)
> at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
> at async a.<anonymous> (C:\Users\Dave\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:622563)
> Opening channel for service path '/services/electron-window'.
> Opening channel for service path '/services/ide-updater'.
> 2024-09-20T13:19:34.304Z root WARN Frontend a.configure took longer than the expected maximum 100 milliseconds: 116.9 ms [Finished 1.466 s after frontend start]
> 2024-09-20T13:19:34.304Z root WARN A command editor.action.toggleStickyScroll is already registered.
> 2024-09-20T13:19:34.659Z root WARN Frontend D.onStart took longer than the expected maximum 100 milliseconds: 242.5 ms [Finished 1.843 s after frontend start]
> 2024-09-20T13:19:34.792Z root INFO Deploy plugins list: 186.1 ms [Finished 2.542 s after backend start]