Missing items from Arduino Engineering Kit

I do not have the propeller screw from the engineering kit that I bought all the way from US? How am I supposed to do the project with missing items??? https://create.arduino.cc/edu/courses/mod/book/view.php?id=83&chapterid=86 (From video 01:55)

Other items that are missing, Screw(from video 00:45) for the servo header to the upper fork piece

And I just started on the project and yet there are already missing items!!!

For future reference, there is a forum section specifically for the Arduino Engineering Kit, where this sort of question will be more likely to be seen by the people who can help you:

I have already requested that a forum moderator move your post there so you should not create a duplicate post.

I would also suggest that contacting customer service via:
https://store.arduino.cc/store-support
is the best thing to do. Generally the people on the Arduino forum are just community members volunteering their time to answer questions, not Arduino employees. Arduino employees do currently monitor specific forum sections so I think you’ll be likely to get an official response in the Products > Arduino Education Kits > Arduino Engineering Kit forum section.

Hello spaceduck,

Apologies for the inconvenience you are experiencing.

I have promptly alerted my colleagues about the missing pieces, please in the meantime drop us an email at support [at] arduino.cc

Mentioning this post, and we'll make sure to sort this out asap.

Best regards,