MKRBN1500 Arduino IoT Cloud Connection Issue

Official Hardware MKR Family MKR NB 1500
1

Hello,

I just got an MKRNB 1500 and I am trying to connect it to the Arduino IoT Cloud platform and toggle ON/OFF the on-board LED but for some reason it is not working. I am tried multiple methods and ways to flash different examples and when I try to do it from the IoT Clould web IDE the board keeps rebooting endlessly and never connects to the cloud. The only example that I have managed to confirm working is a simple BLINK running but all the other MKRNB examples for IoT Cloud are not working. It is shown in tutorials that it could be done in minutes but I have been trying half a day without any luck yet.

I saw similar behaviour happening to other people on the Arduino Forum but no one got it to work and has mentioned it working.

Can you please advise what you should be done ?

Looking forward to hearing from you

Thanks,
ANC

2

Contact Arduino Technical Support via https://www.arduino.cc/en/contact-us/. You may need to update the Ublox module firmware for your board. They will assist you to get the update done.

3

Hi, we experienced this so many times that we finally just made a shield for sale to other developers. There are a lot of issues that can cause the connection to fail with cellular. But this will get you up and running and visualizing data with a MRK 1500 which we include because we've updated firmware etc so it's ready to go. https://robauto.ai/

Feel free to email us at support@robauto.ai with any questions

4

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