As the title suggests: please make the usernames changable. I'm talking about both id.arduino.cc (main Arduino account) and forum usernames. I've seen that in the past you were able to change your forum username but that option does not appear for me.
I don't know why this is not a feature already like pretty much any other site / service with accounts. Do the Arduino backend servers use the username for indexing purposes? If so then that's just bad design.
I chose this username in high school and would love to change it.
So my options are:
Live with it (that sucks),
Delete this account and make a new one (that sucks),
Request this feature
I really don't want to choose number 2. I have several purchases on this account and I also have an active subscription to the Arduino Cloud and really don't want to go through the hassle of setting that up again.
Please please please make the usernames changable.
Hi @ScriptoxD. I can't help with the main Arduino account, but if you would like to change your username on the Arduino Forum, just send me a personal message by clicking the "Message" button on my forum profile page here:
Hi @pert. Thank you for you swift reply. I will message you.
Is it also possible to change my "OAuth2" email that appears on my forum account? It uses an older mail that I have since changed.
Heh. People "graduating" from the usernames and email addresses that they used as "youngsters" or students is actually a pretty significant problem. I lost my "preferred" username that I had had at work(s) for 30+ years because I didn't snag it from the ISP mail providers at an early enough date, and my kids (now 25+) still have email addresses involving their favorite pokemon... (not to mention the issues if you change your name when you get married.)
Yeah it kinda sucks. I've had my username on the forum changed (thank you very much @pert) but my Arduino account still has the old one and I can't change it. It's quite frustrating.
It's also quite difficult to get in contact with the team behind the id.arduino.cc site. I've messaged them regarding a bug that prevents you to even change your profile picture and I haven't heard anything back. There isn't even a "bug report" category when messaging them. Quite annoying.
OK, great. That is the appropriate way to submit feature requests for the arduino.cc website infrastructure, so you have set the process in motion correctly. From here, you can only be patient and wait for a response. If you don't hear back, make sure to check your email spam folder in case the email system put the response from the technical support team there instead of your inbox.
Click the "Change" link to the right of the "Email" field on the account page.
Type the new email address in the "New Email" field.
Type the new email address again in the "Confirm New Email" field.
Click the "SAVE" button.
Check the inbox of the email address you associated with your arduino.cc account in the previous step.
You should find an email titled "Arduino Accounts - Change Email Confirmation", which contains a link.
Click the link in the email.
A "Your Email has been successfully changed." web page should open in your browser.
You should now see that the "Associated Accounts" section of the "Account" tab of your forum account preferences shows the new email. If not log out of your Arduino Forum account and then log back in, then check again.
Hi @pert. Yes this is how I changed my email a while back but the associated account still uses the email I had previously. I can't even enable 2-Step Verification because it says that my new email was not found. On id.arduino.cc the new email is listed.
This is the error that is returned upon attempting to activate 2-Step Verification:
{
"name": "fault",
"id": "uZYSbTfE",
"message": "find user on auth0: user not found: the user wasn't found on auth0 with email new_email_address",
"temporary": false,
"timeout": false,
"fault": true
}
Note: new_email_address contains my actual email address of course.
The main Arduino site, accounts wise is very broken. I don't know why more users are not complaining about these things. They must be fixed, otherwise why have accounts at all?
I have also reported this bug via the contact form you linked to above, but the response time is quite long and you can't even select something like "bug report" when selecting the reason for contacting them.
I should also note that any actions I take on my account trigger a notification email that comes to my new email's inbox so clearly the new email is used for contact at least. And I can also log in to my account with the new email. But when looking at my Arduino Cloud's dashboard I see my old email listed. The same is true when using the IoT Remote Android app and the previously mentioned associated account on the forum.
