Unable to install library

I'm using 1.8.8 on Windows 10. I'm using Manage Libraries to try to install some libraries. When I click on install for any library, I would get a bunch of Invalid library found in .... no header files (.h) warning message. When I look in the Documents/Arduino/libraries/auduino_XXXXX directory it would be empty. I've tried uninstall and reinstall and that doesn't change anything. I've tried turning off Bitkeeper anti-virus protection and that doesn't change anything. I have no issue manually creating directory or files in the library directory. Any hints on what could be the issue?

I would get a bunch of Invalid library found in ....

is ... where you are trying to install the library, or some other directory?

do you have a ...sketchbook/libraries directory?

Do you mean "BITLOCKER" " or "Bitdefender" as "Bitkeeper" is a totally different bit of software ?

Also some AV and similar keep the equivalent of a TSR and dont fully turn off.
You would need to check both services and applications lists to be sure.

What do you have if you open the IDE and then open the preferences in the IDE as there should be a box where the path to the libs is eg. C"\Library or if you changed it to somewhere else then the path you changed it to.

BTw the IDE can be a little fussy if you use cloud based storage.

I'm installing to whatever the default library is. I have not changed the settings to that. I believe it's in C:\Users{user}\Documents\Arduino\libraries

ballscrewbob:
Do you mean "BITLOCKER" " or "Bitdefender" as "Bitkeeper" is a totally different bit of software ?

Also some AV and similar keep the equivalent of a TSR and dont fully turn off.
You would need to check both services and applications lists to be sure.

What do you have if you open the IDE and then open the preferences in the IDE as there should be a box where the path to the libs is eg. C"\Library or if you changed it to somewhere else then the path you changed it to.

BTw the IDE can be a little fussy if you use cloud based storage.

Bitdefender the AV software, since I read some people had issues with that and the IDE. Brain slip, sorry.

I'm not seeing the path to set the library in preferences->settings or the preferences.txt. Only the schetchbook location. So it creates a directory when trying to install a library, but then does not install anything in the directory.

This is local storage, not cloud based.

Also, the library manager thinks the library is installed and marks it as INSTALLED.

I ended up just importing by zip file and that seems to be working.