Hi @dlwlrma2003 . I suggest contacting the customer service for the seller you purchased the board from. If you purchased it from the Arduino Store
https://www.arduino.cc/en/contact-us
Of course I do not intend this to discourage proceeding with troubleshooting efforts here on Arduino Forum.
You might find some relevant information in this forum topic on a similar subject:
For some reason the WiFi on my UNO Q is no longer working.
arduino@UnoQ2Gb01:/$ nmcli device wifi list
returns nothing.
If I try to connect manually I get:
$ sudo nmcli dev wifi connect "MySSID" password "MyPASS"
[sudo] password for arduino:
Error: No Wi-Fi device found.
Obviously I am using my actual SSID and password.
Running this:
arduino@UnoQ2Gb01:/$ sudo nmcli radio wifi on
Also seems to do nothing. The command returns nothing and listing devices after running it still does not sho…